Cover Letter Sample: Mortgage Sales and Customer Service

In this cover letter for a financial sales and customer service professional, Alison uses bold questions to start her letter and lead her reader to the conclusion that she's the right person for the job! The wording might be a little too pushy for some job seekers, but not for Alison. As a sales pro, she sees her letter as an opportunity to demonstrate her strong sales skills.

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Career Change Explained in a Cover Letter

Alison's letter is an excellent example of how to present a job seeker's career change as a big plus to a potential employer. In the third paragraph she makes the case that her career change (from real estate sales to mortgage sales) is not only a logical shift, but also one that she's been leading up to all along. Smart move!

Cover Letter for Mortgage Sales and Customer Service

Alison J. Levine
001-A Aileen Street
Davis, CA 12345
[email protected]

March 21, 20xx

Ms. Sheryl Everson, Sales Manager
Grapevine Mortgage Company
001 Grand Avenue
Sacramento, CA 12345

Dear Ms. Everson,

Would your office benefit from a resourceful, efficient problem-solver with a hands-on approach to customer service?

Would your revenue increase if you added to your staff a top-producing sales professional experienced in market analysis and development?

If so, we need to talk. Over the past several years, I've helped build Jefferson Realtors so high that it's zoomed from #4 to #1 in the local market. Now I'm motivated to transfer my real estate and financial knowledge to the mortgage industry.

I'll try to reach you by phone next week so we can set up a time to talk. I know this letter may sound like "just another sales pitch," but if you'll give me just a half-hour of your time, I'll tell you exactly how I can benefit Grapevine Mortgage!

Thank you.


Alison Levine

Attached: resume