Cover Letter for Customer Service Representative

Here's a cover letter sample by a new college grad who knows how to win people over with her use of words. She makes a play on her name, "Chase," in a way that draws you in and makes you feel like you're rooting for the winner of a race.

She starts her letter with "Dear Manager" instead of "Dear So-and-So" because she doesn't know the manager's name, despite her best research.

Notice how she ends her letter with a request for a short interview. She's showing that she respects the manager's time and is confident she can make a good impression quickly.

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Linda Chase
011 Plowshare Drive
Reno, NV 12345
[email protected]

June 4, 20xx

General Manager
Car Imports, Ltd.
0010 Golden Row
Reno, NV 12345

Dear Manager,

Fate seems to have dealt me the right name: Chase. Ever since I was a kid, I've chased my dreams and, as my resume tells you, scored pretty high.

As a new graduate, I'm ready to continue the chase — this time on behalf of an employer such as YOU!

Seriously, I know I'll make a good customer service representative. I'm skilled at talking people through their problems and coming up with creative solutions. With just a little coaching, I know I can learn your product line quickly.

Could I have a short interview so that you can see how well I think on my feet? I'm available anytime next week.

Thank you very much!


Linda Chase

Enclosure: resume