Sample Resume: Product Management in Financial Services

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Sample Resume
for someone seeking a job in
Product Management
in the Financial Services Industry

hardcopy resume - e-resume

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Index of 90 Sample Resumes

This applicant's employer is going through a reorganization, requiring her to re-apply for her current job. By using most of the resume real estate to list her achievements and promotions at her current company, she emphasized how much she wants to remain in her current position. Chronological resume, updated 2004. E-resume version of this resume for posting online.

This resume was written or critiqued by a member of Susan Ireland's Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to the Resume Guide. To write your resume with easy-to-use templates, order Susan Ireland's downloadable software, Ready-Made Resumes.

Here's the e-resume version for posting online, formatted according to the E-Resume Guide.

DENISE ROUEGE
123 East Street, #12
Philadelphia, PA 12345
123-555-1234

OBJECTIVE: A Product Management position at EastWest Finance

PROFILE

- More than four years' experience at EastWest Finance, including product testing, management, and rollout in the direct telemarketing channel.

- Strong leadership skills; able to prioritize, delegate tasks, and make sound decisions quickly while maintaining a focus on the bottom line.

- A broad knowledge of diverse departments and overall corporate objectives.

PROFESSIONAL EXPERIENCE

1999-pres., EASTWEST FINANCE, Philadelphia, PA
Business / Product Development Manager, 2000-pres.

- Tested products and marketing strategies to ascertain ideal market positioning for major credit card service. Wrote Strategy, Implementation, and Rollout briefs.

- Analyzed results and recommended strategies to generate additional business and increase revenue.

- Consulted with Vice President and product management team to select optimal telemarketing vendors for specific programs; negotiated vendor contracts.

- Cultivated vendor relations and coordinated vendors and internal operations group to ensure accurate and on-time data transmission and product testing.

- Advised EastWest Home Loans department on operational standards, legal compliance, and quality/consistency issues.

Vendor Manager / Quality Assurance Analyst, 1999-00

- Negotiated with fee-based product vendors to improve quality of service and resolve complaints, resulting in a 90% customer retention rate.

- Maintained daily contact to communicate goals, measure progress, and maximize performance.

- Facilitated onsite training of up to 30 reps for new product rollouts and tests, with a particular focus on sales performance and quality.

Customer Service Representative, 1999

- Delivered staff presentations in the Call Center to enhance sales skills and increase knowledge of fee-based products, including Auto Tow and Health Plus.

1998-99, SIGMUND FINANCIAL CORPORATION, Philadelphia, PA
Sales and Service Representative

EDUCATION & TRAINING

B.A., Anthropology, University of Pennsylvania, Philadelphia, 1998

Computer skills include MS Word, Access, PowerPoint, Excel, and Internet