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90 Sample Resumes

Sample Resume
for someone seeking a job as
Senior Management in Operations
for a regional Insurance Brokerage
This professional wants to make a vertical career move within her industry. She has two promotions at her current company. Combination resume, updated 2006.

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This resume was written or critiqued by a member of Susan Ireland's Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to the Resume Guide. To write your resume with easy-to-use templates, order Susan Ireland's downloadable software, Ready-Made Resumes.

Here's the e-resume version for posting online, formatted according to the E-Resume Guide.

ANTOINETTE REYNOLDS
123 Smith Street
New York, NY 12345
(123) 555-1234
andireynolds@bamboo.com

JOB OBJECTIVE
A Senior position in Operations for a regional insurance brokerage

SUMMARY OF QUALIFICATIONS

- Over 10 years' experience as a Senior Operations Manager in the insurance industry, with emphasis on improving efficiency, productivity and organizational consistency.

- A skilled Human Resources manager, adept at matching top candidates with specific positions, and able to resolve concerns with sensitivity and objectivity.

- Known for resourcefulness in financial management and consolidation of functions, resulting in significant cost savings.

PROFESSIONAL EXPERIENCE

1995-pres. BURNS INSURANCE OF NEW YORK, New York, NY
Managing Director, New York Operations, 2000-pres.
Division Director, Queens Operations, 1995-00

Human Resources

- Oversaw recruitment of new brokers and support personnel via colleges and job fairs. Developed internal standards and procedures for departmental hiring process.

- Worked closely with Training Manager to develop curriculum for training new hires.

- Directed successful re-engineering efforts of all New York offices, maintaining respectful relations with staff and managing transition with clarity and grace.

Accounting / Financial Management

- Consolidated four accounting offices into one location, resulting in greater efficiency, streamlined operations and savings of over $500K in payroll alone.

- Conceived and developed customized financial reports for specific profit centers, based on in-depth knowledge of operations and the needs of divisional managers.

Legal

- Coordinated internal legal activity: errors and omissions, labor, regulatory and licensing issues.

- Acted as Security Coordinator to ensure compliance with regulatory agencies.

- Oversaw and managed agency, brokerage and vendor contracts.

Administrative & IT Support

- Initiated Help Desk for quick resolution of internal software/hardware problems by IT staff.

- Implemented new travel policy with effective controls, resulting in greater efficiency and consistency in travel planning and a $100K reduction in costs.

- Directed an exhaustive search for new office space, negotiated lease agreements and secured sub-tenants in two locations, resulting in savings of $2.5M.