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Site Map: Write a Cover Letter Land a Job About Susan Ireland |
Sample Resume |
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| Here's the e-resume version for posting online, formatted according to the E-Resume Guide. | |||||
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Cynthia Lau JOB OBJECTIVE SUMMARY OF QUALIFICATIONS ** Exceptional team management in critical collaborative contexts. ** Robust record of success in achieving complex objectives and timelines. ** Dynamic, articulate, analytical, and results-oriented; I love a good challenge. PROFESSIONAL EXPERIENCE ** Planned and launched distribution in 4,000 retail stores in 60 days. ** Wrote and persuasively presented proposal to executive team, and directed initiative for a major e-Business program projected to save $20M per year. ** Oversaw development, beta, and launch of three new products with other companies, including a digital video recording product and the largest interactive television platform in the U.S. with over 3 million customers. ** Managed $1.5B partnership with QEX; implemented acquisition and integration of Worldwide (a broadband service). Senior Project Manager, Media Company Acquisition, 2001 ** Led steering committee of key department heads and three critical vendors to develop and implement an elaborate plan for a risky customer migration of 100,000 customers per day for 31 days. ** Negotiated sensitive vendor agreements, and managed $30M transition budget. ** Held daily conference calls and weekly meetings to track and troubleshoot progress, frequently creating multi-layered contingency plans. Senior Project Manager, Customer Service, 2000 Project Manager, Home Entertainment Solutions Japan Launch, 1999 ** Developed policies, procedures, and processes for all aspects of operations, including dealer approval, sales, customer support, and billing. Senior Project Specialist, Financial Planning, 1998 Led multi-department finance team to develop support process for sales and marketing promotions; served on vendor selection team. ** Negotiated and managed vendor contracts, and launched two employee programs. 1997-98, HEALTH INSURE CORPORATION, Boston, MA ** Led re-engineering team to dramatically improve operating efficiencies. 1993-97, FUNDCORP, INC., Chicago, IL & Detroit, MI ** Reconciled $3M inventory, evaluated capital spending, and implemented inventory process controls program that increased warehouse efficiencies by over 20%. Financial Analyst, FundCorp Financial Development Program, 1993-95 EDUCATION B.S., Business Administration, 1993, Loyola University, Chicago, IL |
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