Sample Resume for a Job as Customer Service Representative
With a history of temporary and short-term jobs, this career changer created a very marketable resume even though he has no college degree and is currently unemployed. Functional resume. Plain Text version of this resume for posting online.
This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.
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This resume was written or critiqued by a member of Susan Ireland's Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.
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LIONEL PICKERING
123 Larimie Avenue, Missoula, MT 12345
123-555-1234
lpickering@bamboo.com
OBJECTIVE: Customer Service Representative
HIGHLIGHTS OF QUALIFICATIONS
** Expert knowledge and abilities in written communication.
** A patient listener who fully focuses on speakers and understands a variety of accents.
** Organized and detail-oriented; knack for understanding procedures and logistics.
** Strong skills in time management, prioritizing tasks, and meeting deadlines.
RELEVANT EXPERIENCE
Communication & People Skills:
** Consistently maintain a positive attitude and enjoy helping people.
** Articulate and very effective working with people of different backgrounds and temperaments.
** Accurately record, remember, and verbally communicate detailed information.
** Exceptional command of the English language with strong written and transcription skills.
** Cooperatively work with others to produce and deliver required work.
Organization & Time Management:
** A problem solver who quickly grasps complex situations and turns them into manageable tasks.
** Produce quality work even when under extreme time pressure and deadlines.
** Proven ability to understand and follow complex instructions to successful conclusions.
** Many years of experience successfully managing and organizing personal time and workload.
** Collaborate in teams to produce quality reports.
Technical Skills:
** Very accurate and rapid keyboarder.
** Experienced in editing and proofreading lengthy documents with focus on word definitions, spelling, sentence structure, syntax, and grammar.
** Work with technical vocabularies from a variety of fields.
EDUCATION & CERTIFICATIONS
Academy of Stenographic Arts, Missoula, MT, 1984-85
Missoula College of Court Reporting, Missoula, MT, 1981-84
Certified Shorthand Reporter, State of Montana, 1985-pres.
Registered Professional Reporter, National Court Reporters Association, 1985-pres.
WORK HISTORY
** Court Stenographer, State of Montana, 1985-pres.
- Beverly Reporting Associates, 1999-04
- Louis Lane & Associates, 1997-99
- Missoula Court Reporters, 1997
- Central Mountain Reporters, 1993-97
- Lenna & Marshal, 1990-93
- Peter & Rehman, 1985-90
This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.
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