Senior Management Position in Operations for an Insurance Brokerage

Sample Resume for a Job as Senior Management in Operations for a Regional Insurance Brokerage
This professional wants to make a vertical career move within her industry. She has two promotions at her current company. Combination resume. Plain Text version of this resume for posting online.


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Sample Resume for someone seeking a job as Senior Management in Operations for a regional Insurance Brokerage


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ANTOINETTE REYNOLDS
123 Smith Street
New York, NY 12345
(123) 555-1234
andireynolds@bamboo.com

JOB OBJECTIVE
A Senior position in Operations for a regional insurance brokerage

SUMMARY OF QUALIFICATIONS

- Over 10 years’ experience as a Senior Operations Manager in the insurance industry, with emphasis on improving efficiency, productivity and organizational consistency.

- A skilled Human Resources manager, adept at matching top candidates with specific positions, and able to resolve concerns with sensitivity and objectivity.

- Known for resourcefulness in financial management and consolidation of functions, resulting in significant cost savings.

PROFESSIONAL EXPERIENCE

1995-pres. BURNS INSURANCE OF NEW YORK, New York, NY
Managing Director, New York Operations, 2000-pres.
Division Director, Queens Operations, 1995-00

Human Resources

- Oversaw recruitment of new brokers and support personnel via colleges and job fairs. Developed internal standards and procedures for departmental hiring process.

- Worked closely with Training Manager to develop curriculum for training new hires.

- Directed successful re-engineering efforts of all New York offices, maintaining respectful relations with staff and managing transition with clarity and grace.

Accounting / Financial Management

- Consolidated four accounting offices into one location, resulting in greater efficiency, streamlined operations and savings of over $500K in payroll alone.

- Conceived and developed customized financial reports for specific profit centers, based on in-depth knowledge of operations and the needs of divisional managers.

Legal

- Coordinated internal legal activity: errors and omissions, labor, regulatory and licensing issues.

- Acted as Security Coordinator to ensure compliance with regulatory agencies.

- Oversaw and managed agency, brokerage and vendor contracts.

Administrative & IT Support

- Initiated Help Desk for quick resolution of internal software/hardware problems by IT staff.

- Implemented new travel policy with effective controls, resulting in greater efficiency and consistency in travel planning and a $100K reduction in costs.

- Directed an exhaustive search for new office space, negotiated lease agreements and secured sub-tenants in two locations, resulting in savings of $2.5M.


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