Logistics Executive: Customer Relations, Distribution, Operations

Sample Resume for a Logistics Executive with Expertise in Customer Relations, Distribution Systems, Retail Services, Strategic Planning, Operations Analysis, Team Leadership:

With her professional title at the top of the page and so many promotions listed under her one place of employment, it's evident that this job seeker is a very confident and dedicated professional. She did not list dates under Education or Professional Affiliations, so as to be discreet about her age.

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  Sample Resume for someone seeking a job as a Logistics Executive with expertise in Customer Relations, Distribution Systems, Retail Services, Strategic Planning, Operations Analysis, Team Leadership


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Here's the Plain Text version of Bonnie's resume.

Bonnie Sykes
123 Hamilton Place
Los Angeles, CA 12345
(123) 555-1234
[email protected]

Logistics Executive with expertise in:
* Customer Relations
* Distribution Systems Retail Services
* Strategic Planning
* Operations Analysis
* Team Leadership

SELECTED PROFESSIONAL ACHIEVEMENTS

1986-present, GOTCHA SPORTSWEAR, Los Angeles, CA
Director, Retail Services, 2002-present
Manager, Customer Service, 2000-02
Manager, Distribution and Services, 1998-00
Manager, Distribution Administration, 1994-98
Senior Distribution Analyst, 1990-94
Distribution Analyst, 1988-90
Financial Analyst, 1987-88
Manager of Training, 1986-87

* Played executive role in the $10M, four-year re-engineering for Gotcha's U.S. $200M business.

* Managed closure of two distribution centers totaling 750K sq. ft. and started up two new distribution centers totaling 1.5M sq. ft. Planning and execution:
Inventory ($50M) and systems migration
Order processing and fulfillment
Physical product movement
Sales coordination

* Saved over $2M in logistics-related customer claims and increased retail product sell-through by introducing a new customer service concept that built liaisons between company logistics personnel and retail counterparts.

* Supervised direct staff of 10 and indirect reports of 40 who planned and managed the company's 1987 Olympics Host Program for over 500 retail executives and sweepstakes winners.

* Earned one team and two individual Gotcha Awards, the company's highest distinction for superlative professional achievement.

EDUCATION

M.S.W., California State University, San Francisco
B.A., California State University, Sacramento

PROFESSIONAL AFFILIATIONS

Featured speaker and member:
Council of Logistics Management
National Retail Federation
American Apparel Manufacturers Association
International Customer Service Association

Featured speaker:
Strategic Research Institute

Member:
VICS (Voluntary Inter-industry Communications Standards) Committees

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