Sample Resume for a Job as an IT Professional
For an IT professional, short-term jobs are common. This job seeker disguised a one-year employment gap by referring to consulting work he did during that time. He avoided disclosing his age by not listing dates under Education. Chronological resume. E-resume version of this resume for posting online.
<< PrevIndex of 90 Sample Resumes
This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.
To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, order Susan Ireland’s downloadable software, Ready-Made Resumes.
Charles C. Schulze
123 Beethoven Court
St. Louis, Missouri 12345
123 555-1234
ccschulze@bamboo.com
IT PROFESSIONAL
QUALIFICATIONS
* Fourteen years as a computer professional, including three years as an IT professional.
* Productive self-starter with a strong work ethic; consistently achieve goals.
* Proven experience in network/hardware/operating system troubleshooting, PC assembly, system integration, technical support, biometric scanners, and customer service helpdesk.
SKILLS
Networking
ATM
Firewall
Win2000/XP
WAN
Win 98
Apple
Cisco IOS
T-1
OSPF
Win2000 Server
Biometrics
NT 4.0
Windows 95
VLAN
DNS
EIGRP
Ethernet
Cabling
Cisco Switches
Intel Platforms
ISDN
BGP
WIN 9X
LAN
TCP/IP
Cisco Routers
Macintosh
PROFESSIONAL EXPERIENCE
WILDWOOD COMMUNICATIONS, St. Louis, Missouri, 2006
Technical Customer Service Representative, Wildwood Network Control Center
* Provided technical customer support in Wildwood NCC, including first- and second-level network troubleshooting.
* Determined whether problems were due to connectivity or if they were higher layer problems.
* Dispatched technician to site if necessary.
* Determined if latency was due to over-utilization or congestion.
* Investigated problems with DNS servers and our zone files.
* Gathered information on BGP sessions on our core Juniper and Cisco Routers.
* Determined if routing loops were occurring and if so, escalated to second level.
* Documented firewall issues and escalated accordingly.
* Ranked first or second in cases logged and cases closed.
INDEPENDENT IT CONSULTANT, Webster Groves, Missouri, 2005 – 2006
* Integrated time and attendance system, utilizing biometric scanners with Ceridian payroll system.
* Restructured and reintegrated LAN, including new IP blocks, new ISP, and renumbering stations. Project involved continuous coordination with comptroller and general manager.
* Designed, configured, and installed NT 4.0 Network client and server for Delray Financial Corp.
* Created Access database program for IT vendor to manage its client contacts.
* Configured NT 4.0 servers and workstations for local IT vendor.
TIMEOMATION, St. Louis, Missouri, 2004 – 2005
Account Manager
* Managed technical sales, support, and installation of computerized time and attendance systems, including integration of biometric scanners (networked or standalone).
* Designed, configured, and installed computerized access control systems.
* Designed, sold, and configured computerized security guard recording systems that used bar codes.
* Managed entire project, including sales and support of master clock systems for St. Louis Science Center and Planetarium renovation.
DISNEY CORPORATE SOLUTIONS, INC., East St. Louis, Missouri, 2003 – 2004
Senior Sales Representative
* Technical account management and support of all forms of imaging solutions, including micro graphics, document imaging systems and solutions, scanners and services.
* Provided support of installation, troubleshooting, and training.
* Promoted to OTG imaging systems expert.
* Managed entire project of the integration of a microfilm imaging system into digital imaging system for St. Louis County Recorders Office.
* Coordinated planning, design, and installation of a document imaging system for George Washington University School of Medicine – Department of Surgery/Division of Pediatric Surgery.
BROWN & WHITE, St. Louis, Missouri, 1993 – 2003
Technical Manager
* Technical Manager for manufacturers’ representative, managing sales and technical support cycle for medical, diagnostic, and high-tech surgical equipment within a four-state area.
* Provided post-sales training for manufacturers and offered consultant services to dealers in Missouri.
* Supervised operations and all payroll preparation. Managed four employees.
* Provided computer training for all employees on word processing and spreadsheet functions.
EDUCATION
B.A., Business/Marketing, University of Northern Illinois
CCNA, Cisco Networking Academy, February 2007
MCP, FLA Learning Center, February 2007
A+, FLA Learning Center, January 2007
Network+, FLA Learning Center, November 2006
Adv. DOS, FLA Learning Center, 10 Hours
Introduction to Windows, FLA Learning Center, 20 Hours
Hard disk Management, FLA Learning Center, 10 Hours
<< PrevIndex of 90 Sample Resumes
IT Professional
Sample Resume for a Job as an IT Professional
For an IT professional, short-term jobs are common. This job seeker disguised a one-year employment gap by referring to consulting work he did during that time. He avoided disclosing his age by not listing dates under Education. Chronological resume. E-resume version of this resume for posting online.
<< PrevIndex of 90 Sample Resumes
This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.
To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, order Susan Ireland’s downloadable software, Ready-Made Resumes.
Charles C. Schulze
123 Beethoven Court
St. Louis, Missouri 12345
123 555-1234
ccschulze@bamboo.com
IT PROFESSIONAL
QUALIFICATIONS
* Fourteen years as a computer professional, including three years as an IT professional.
* Productive self-starter with a strong work ethic; consistently achieve goals.
* Proven experience in network/hardware/operating system troubleshooting, PC assembly, system integration, technical support, biometric scanners, and customer service helpdesk.
SKILLS
Networking
ATM
Firewall
Win2000/XP
WAN
Win 98
Apple
Cisco IOS
T-1
OSPF
Win2000 Server
Biometrics
NT 4.0
Windows 95
VLAN
DNS
EIGRP
Ethernet
Cabling
Cisco Switches
Intel Platforms
ISDN
BGP
WIN 9X
LAN
TCP/IP
Cisco Routers
Macintosh
PROFESSIONAL EXPERIENCE
WILDWOOD COMMUNICATIONS, St. Louis, Missouri, 2006
Technical Customer Service Representative, Wildwood Network Control Center
* Provided technical customer support in Wildwood NCC, including first- and second-level network troubleshooting.
* Determined whether problems were due to connectivity or if they were higher layer problems.
* Dispatched technician to site if necessary.
* Determined if latency was due to over-utilization or congestion.
* Investigated problems with DNS servers and our zone files.
* Gathered information on BGP sessions on our core Juniper and Cisco Routers.
* Determined if routing loops were occurring and if so, escalated to second level.
* Documented firewall issues and escalated accordingly.
* Ranked first or second in cases logged and cases closed.
INDEPENDENT IT CONSULTANT, Webster Groves, Missouri, 2005 – 2006
* Integrated time and attendance system, utilizing biometric scanners with Ceridian payroll system.
* Restructured and reintegrated LAN, including new IP blocks, new ISP, and renumbering stations. Project involved continuous coordination with comptroller and general manager.
* Designed, configured, and installed NT 4.0 Network client and server for Delray Financial Corp.
* Created Access database program for IT vendor to manage its client contacts.
* Configured NT 4.0 servers and workstations for local IT vendor.
TIMEOMATION, St. Louis, Missouri, 2004 – 2005
Account Manager
* Managed technical sales, support, and installation of computerized time and attendance systems, including integration of biometric scanners (networked or standalone).
* Designed, configured, and installed computerized access control systems.
* Designed, sold, and configured computerized security guard recording systems that used bar codes.
* Managed entire project, including sales and support of master clock systems for St. Louis Science Center and Planetarium renovation.
DISNEY CORPORATE SOLUTIONS, INC., East St. Louis, Missouri, 2003 – 2004
Senior Sales Representative
* Technical account management and support of all forms of imaging solutions, including micro graphics, document imaging systems and solutions, scanners and services.
* Provided support of installation, troubleshooting, and training.
* Promoted to OTG imaging systems expert.
* Managed entire project of the integration of a microfilm imaging system into digital imaging system for St. Louis County Recorders Office.
* Coordinated planning, design, and installation of a document imaging system for George Washington University School of Medicine – Department of Surgery/Division of Pediatric Surgery.
BROWN & WHITE, St. Louis, Missouri, 1993 – 2003
Technical Manager
* Technical Manager for manufacturers’ representative, managing sales and technical support cycle for medical, diagnostic, and high-tech surgical equipment within a four-state area.
* Provided post-sales training for manufacturers and offered consultant services to dealers in Missouri.
* Supervised operations and all payroll preparation. Managed four employees.
* Provided computer training for all employees on word processing and spreadsheet functions.
EDUCATION
B.A., Business/Marketing, University of Northern Illinois
CCNA, Cisco Networking Academy, February 2007
MCP, FLA Learning Center, February 2007
A+, FLA Learning Center, January 2007
Network+, FLA Learning Center, November 2006
Adv. DOS, FLA Learning Center, 10 Hours
Introduction to Windows, FLA Learning Center, 20 Hours
Hard disk Management, FLA Learning Center, 10 Hours
<< PrevIndex of 90 Sample Resumes