Sample Resume for a job in the Holistic Health and Beauty Field with Emphasis on Client Relations, Sales, and Office Management
To make a slight career change, this job seeker organized her qualifications under relevant skill headings in the Selected Accomplishments section of her resume. Functional resume. Plain Text version of this resume for posting online.
This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.
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LAURA J. THOMAS
123 Brandywine Avenue
San Francisco, CA 12345
123) 555-1234
ljthomas@bamboo.com
OBJECTIVE
A position in the holistic health and beauty field, with an emphasis on client relations, sales, and office management
PROFILE
- 10 years' experience offering outstanding service to diverse clients, with a lifelong passion for holistic healing and a keen interest in beauty products and services that enhance a balanced lifestyle.
- Excellent telephone and in-person skills; able to quickly establish rapport with clients, identify needs, and match them with appropriate resources.
- Skilled in persuasive sales techniques; able to convey information with creativity and sincerity, consistently winning new business.
- Highly organized, efficient, and energetic; able to create office systems that improve workflow and enhance the overall environment.
SELECTED ACCOMPLISHMENTS
Communication & Client Relations
- Welcomed clients at the Tea Garden Spa and scheduled appointments for massage, facials, salt scrubs, herbal wraps, hot tub and sauna.
- Performed additional daily front desk operations at the Tea Garden Spa, including office organization, payment processing, and consultation with health practitioners.
- Acted as primary contact for Wilderness Adventures clients, responding to a high volume of calls, scheduling travel packages, and invoicing.
- Maintained daily contact with outside contractors to discuss sales and marketing strategies, improve quality, and generate additional business for Wilderness Adventures and the Tea Garden Spa.
Sales & Marketing
- Top sales producer for Pacific trips at Wilderness Adventures, consistently increasing sales revenue each year.
- Conducted competitor studies and analyzed market pricing structures. Consulted with Wilderness Adventures president and presented findings to marketing team, recommending improvements to annual catalogue.
- Generated new business through incentive programs, mass mailings, cold calling, and referrals from previous Tea Garden Spa clients.
Management & Administration
- Supervised and trained the Tea Garden Spa support staff, oversaw departmental operations, and delegated tasks to ensure timeliness and accuracy.
- Checked chemicals and pH balance at the Tea Garden Spa facilities to ensure proper levels for client safety and comfort.
- Coordinated complex logistics for hundreds of international adventure travel packages, servicing up to 12 Wilderness Adventures clients per trip.
WORK HISTORY
1998-pres., Pacific Operations Manager
WILDERNESS ADVENTURES, Seattle, WA
1995-98, Front Desk Manager
THE TEA GARDEN SPA, Tiburon, CA
EDUCATION & TRAINING
C.M.T. (Certified Massage Therapist), McKinnon Institute, Oakland, CA, 2002
B.A., Theater Arts, San Francisco State University, San Francisco, CA, 1998
Computer skills include: WordPerfect 5.0 & 6.1, Quattro Pro, Excel, and Internet.
This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.
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