Sample Resume for a Job as Administrative Assistant focusing on Client Relations / Customer Service
This career administrative support professional downplayed the fact that she has no college degree by not having an Education section on her resume. She used subheadings under the skill headings to clearly indicate where her many achievements took place. Functional resume. Plain Text version of this resume for posting online.
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ELIZABETH BURLINGAME
123 Turnley Avenue
Palo Alto, CA 12345
123-555-1234
eburlingame@bamboo.com
OBJECTIVE: An Administrative position focusing on Client Relations/Customer Service
PROFILE
* More than 10 years' administrative experience in diverse business settings.
* A highly organized and friendly professional, able to establish long-term, positive and fun relationships with clients, co-workers and outside resources.
* Skilled in working independently and as an enthusiastic team player.
SELECTED ACCOMPLISHMENTS
Organization & Administration
For George Johnson
* Prepared office for daily appointments, including office opening, chart setup, financial arrangements and adequate supplies for staff and clients.
* Balanced daily revenue and expense sheets; issued monthly invoices to clients.
For Abigail Court
* Coordinated master calendar of personal and professional engagements, acting as liaison between author, publicist and booking agent for national appearances.
* Oversaw coordination of national book and television tours, performing troubleshooting, research and follow-through to ensure smooth scheduling.
* Maintained office systems for AR/AP, file organization and time-sensitive project management.
Communication & Client Relations
For George Johnson
* Greeted up to 20 clients per day, cultivating rapport and smooth communication with each one.
* Created and maintained a cohesive and productive work environment, ensuring timeliness and efficiency of five-person staff.
For Abigail Court
* Responded to a high volume of telephone inquiries with friendliness and professionalism, referring callers to information-packed Web site and other appropriate resources.
* Worked with The Home Shopping Channel, Rosie O'Donnell Show and PBS to ensure on-time delivery of press releases and promotional materials for Abigail's guest appearances.
PROFESSIONAL EXPERIENCE
2001-pres., Administrative Assistant, ABIGAIL COURT - AUTHOR, Palo Alto, CA
1995-01, Office Manager, GEORGE JOHNSON, DDS, Palo Alto, CA
This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.
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