This job seeker is returning to the civilian workforce after having served in the military. He used a professional title near the top of his one-page resume instead of the traditional job objective statement. To avoid age discrimination, he did not place dates under Education. Functional resume. Plain Text version of this resume for posting online.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

We don’t know how old this job seeker is because he did not list dates under his Education section. He comes across as a hard worker who is holding down two jobs simultaneously — those jobs being the ideal combination to support his job objective. Chronological resume. Plain Text version of this resume for posting online.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

Omar Sauceda
123 Liberty Street
Fort Worth, TX 12345
123-555-1234
osauceda@bamboo.com

JOB OBJECTIVE
Associate Environmental Specialist-Courier Express

SUMMARY OF QUALIFICATIONS

- Ten years of experience in the environmental health and safety field.

- Experienced with government regulations and compliance issues for hazardous waste incidents and emergency planning.

- Analytical, accurate and detail-oriented.

- Proficient in Microsoft Word, Access and Excel.

PROFESSIONAL EXPERIENCE

2000-pres., Dallas-Fort Worth Hazardous Materials Program Division, Dallas, TX
Hazardous Materials Specialist Intern

- Increased county revenues and reduced inspector staff time by creating a user-friendly database which identified non-compliant businesses in the county.

- Updated the County Hazardous Material Area Plan to reflect current practices.

— Researched-by phone, Internet and on paper-the local, state and federal agency response to hazardous materials incidents.

— Contacted agencies to verify current interpretations of regulations.

— Wrote plan revisions.

— Coordinated completion of the plan for the County Board of Supervisors.

- Participated in facility inspections, maintaining good relationships with business owners and completing paperwork.

1999-pres., Courier Express Corporation, Dallas-Fort Worth, TX
Checker/Sorter

- Ensured that aircraft containers carried proper legal documentation.

- Assessed materials and completed stringent dangerous goods packing slips.

1994-99, Speedy Delivery, Tyler, TX
Operations Supervisor

- Trained employees on the proper methods of handling a leaking package, including:

— Hazard assessment

— Clean-up crew compliance with donning of personal protective equipment

— Correct containment, storage and disposal of hazardous materials

— Accurate documentation of the incident and the damaged package

- Oversaw hazardous materials manifests and scheduled pick-ups.

- Conducted daily audits of temporary hazardous material storage bins, drums, eye wash/shower station and SCBA tanks.

EDUCATION & CERTIFICATIONS

Environmental Management Certificate (in progress) – UT Austin Extension

40-hour Texas / OSHA Hazardous Waste General Site Worker Certificate

Hazardous Waste Inspector Certificate-Texas Dept. of Toxic Substances Control

B.A. in International Relations-North Texas State University

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume is for a career climber who is reaching for the next rung on her career ladder. Although she is currently unemployed, her accomplishments are very strong. Notice how she highlighted her promotions at her most recent position. Combination resume. Plain Text version of this resume for posting online.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

Candace A. Lienne
123 Orange Avenue , #11
Orange City, Florida 12345
123-555-123
clienne@bamboo.com

OBJECTIVE: Research Analyst, PCs or Semiconductors

QUALIFICATION HIGHLIGHTS

* Over 12 years bringing clear, meaningful PC knowledge to technical and non-technical users.

* Broad experience in collaborative and independent PC research and evaluation, including interviewing and surveying, building and upgrading, testing, writing and editing.

* Project manager and data manager for PC Universe’s PC Reliability and Service survey.

PROFESSIONAL EXPERIENCE

1996-2004, PC Universe, Miami, Florida
Senior Technical Editor, 2003-2004
Technical Editor, 1999-2003
Assistant Technical Editor, 1996-1999

Research & Analysis

* Designed and implemented data analysis; rated and reported processes for five consecutive PC Reliability and Service surveys.

* Developed specifications for data tabulations and score reports.

* Led senior staff in selecting rating measures and developing scoring procedures.

* Performed statistical analyses and ran scoring tabulations using SPSS.

* Devised process to distribute and use ratings properly in Features and Reviews.

* Reported survey results to vendors, senior staff, and company president. Fielded and logged inquiries from vendors about survey.

* Awarded bonus and commended by supervisor: “Camille’s work on this project greatly contributed to a much higher level of confidence in the data than we’ve ever had before.”

* Managed survey of 15,000 PC Universe subscribers on PC reliability and service (January 2004 issue).

* Trained and directed project team through entire six-month survey project, including rating of major home PC, work PC, and laptop vendors.

* Oversaw project schedule, questionnaire, summary analysis, and promotions.

* Served as primary contact for outside research company.

* Extended survey and ordered e-mail solicitations to increase response.

* Co-developed surveys on printer reliability and best places to buy a PC. Automated editors’ evaluations by normalizing and weighting surveys’ key results in Excel.

Writing & Editing

* Edited for technical accuracy dozens of features, reviews, news stories, and columns per month.

* Supported staff of 50 editors in article planning, test planning, presenting technical material, and evaluating performance.

* Edited column illustrating key PC upgrades, including CPU, memory, graphics, and storage. Collaborated with author and designer on lineup, info graphics, and photographs.

* Wrote product reviews, news stories, and features. CEO’s response: “Your technical expertise and extensive research is exactly the type of top-notch journalism PC Universe readers appreciate.”

Technical & Project Management

* Tracked semiconductor beat, including microprocessors, memories, and chip sets. Established significant relationships with industry vendors.

* Collected and maintained the specifications of all x86 CPUs produced since original Pentium.

* Tracked trends at technical trade shows, conferences, and 50-75 vendor meetings per year. Reported findings to editors in written reports and staff meetings.

* Configured and maintained six PCs for editors to test products under multiple operating systems.

* Achieved goals in annual incentive bonus plan for seven straight years (100% success rate).

1995-1996, M&T Publishing, Orange City, Florida
Hardware Support Specialist

1992-1995, Personal Computation, Daytona, Florida
Associate Editor

EDUCATION

* B.A., Political Science, University of Wisconsin, Madison, 1992

Professional Development

* Advanced Editing Workshop, University of Miami Extension, 2003

* SPSS coursework: Basics, Intermediate, Tables, and Survey Research, SPSS, Inc., 2002 and 2003

* New Media News II, Miami State University, Multimedia Studies Program, 2001

* Magazine Management Overview, University of Miami Publishing Institute, 2000

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This management professional has a thread of success running throughout her resume, which markets her for a vertical career move. She has had three promotions at her current place of employment, making her look highly valuable. Combination resume. Plain Text version of this resume for posting online.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

ZORRA D. JACKSON
123 Smith Street, Apt. #D
Oakland, CA 12345
123-555-1234
ZorraJ@bamboo.com

OBJECTIVE
A position in IT Management

SUMMARY OF QUALIFICATIONS

* More than 10 years in IT Management, including strategic direction, budget preparation, vendor relationships, and planning and operation of Data Centers.

* Skilled in evaluating current and future technologies and leading purchase planning to support both short and long-term IT initiatives.

* A clear and direct project manager, skilled in developing and maintaining a broad vision, cultivating excellent relationships, and communicating effectively across the organization to build focused and productive teams.

PROFESSIONAL EXPERIENCE

1994-pres., UBUY, San Francisco, CA
Data Center Operations Manager, 1998-pres.

IT Management

* Managed and supported hardware and software operations at one on-site and two remote Data Centers, including more than 60 NT servers providing 24/7 service to 1,100 employees, dealers and resellers.

* Developed, administered and tracked a $1.2M capital budget, a $800K staffing budget and a $975K maintenance budget.

* Researched new technologies and calculated future needs to achieve accurate capacity planning. Negotiated hardware and software purchases and maintenance contracts.

* Developed, implemented and monitored service level agreements with staff and customers, ensuring compliance and quick resolution of specific issues. Achieved 99% system availability and 98% customer satisfaction for three years.

* Created and implemented disaster recovery plans and procedures for Data Center, including hot sites for mission critical applications.

* Evaluated and selected appropriate anti-virus and intrusion detection software for email and NT network to ensure complete and continuous coverage with no security breaches.

* Directed facilities management, including UPS, FM200 fire suppression system, HVAC and building generators. Negotiated vendor agreements.

* Managed multiple projects, including Pathworks to NT migration, Windows NT 3.1 to 4.0, VMS to UNIX servers, Citrix Thin Client implementation, Alpha to Intel migration, and development of new Inventory and POS systems.

* Received Customer Service Award 2006, an annual company-wide award based on excellence in customer service and vendor relations.

Team Leadership & Supervision

* Hired, trained and supervised a 12-member team providing email, NT administration, Data Center operations and Help Desk support.

* Facilitated weekly team meetings, individual consulting, and quarterly performance evaluations to motivate team members and foster a cohesive work environment.

* Communicated regularly with senior management and both technical and non-technical personnel to build effective cross-functional teams and ensure accuracy, consistency, problem solving and on-time project completion.

VMS Manager, 1995-98

* Planned and managed Data Center relocation from Fremont to San Francisco, including facilities planning and configuration.

* Directed all VMS systems operations and supervised two Computer Operators.

Computer Operator, 1994-95

* Operated and supported the VAX / VMS environment.

1992-94, VENTURES UNLIMITED, San Mateo, CA
Technical Services Manager

* Managed the VAX/VMS server for this venture capital firm.

PROFESSIONAL DEVELOPMENT

B.A., Psychology, University of California, Berkeley, CA, 1992

Classes, seminars and workshops in:
Project Management, Budget Preparation, Time Management, Team Building, Motivation, Staff Development and Diversity Training.

TECHNICAL SUMMARY

Operating Systems / Software Applications:
Microsoft Windows NT Server & Exchange
Citrix Metaframe
Microsoft SMS/SQL Server
NetIQ AppManager
Microsoft DHCP Server
UNIX

Hardware:
Compaq Servers
Compaq SAN
Alpha
Intel
Dell
Sun Microsystems

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This job seeker is currently unemployed and has short-term employment stints, disguised by listing only years (not months) in the Professional Experience section. He wants to remain in the high-tech field, where he has many years under his belt. He avoided age discrimination by listing early experience under the “Additional experience” section, which contains no dates. Also, he did not list dates under Education. Chronological resume. Plain Text version of this resume for posting online.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

MATHEW HANSON
123 Granger Park Avenue
Muskogee, OK 12345
123-555-1234
mhanson@bamboo.com

OBJECTIVE
Senior Software Engineering Position

SUMMARY OF QUALIFICATIONS

- More than six years of senior software engineering experience, with strong analytical skills and a broad range of computer expertise.

- An excellent problem-solver, able to quickly grasp complex systems and identify opportunities for improvements and resolution of critical issues.

- An effective leader, skilled in enlisting the support of all team members in aligning with project and organizational goals.

PROFESSIONAL EXPERIENCE

2006, COMPUTER POWERTOOLS, Muskogee, OK
Software Tools Developer

- Designed and implemented Java Native Interface code and developed portions of the Java Platform Debugger Architecture API to provide in-circuit debugging of embedded Java programs.

2002-2005, OKLAHOMA INFO SYSTEMS (OIS), Muskogee, OK
Enterprise Software Architect & Developer

- Initiated and led the design and implementation of several generations of the OIS Distributed Voice Mail Management System used by both OIS agents and external business customers:

– Consulted with Project Manager, offering technical and resource planning expertise to ensure optimal design and implementation of new system.

– Created analysis and design documents and coordinated development, security, database services, testing, deployment, network infrastructure, documentation and training.

– Collaborated with internal and external users to determine requirements and negotiated with stakeholders to resolve conflicting system needs.

– Worked closely with security team to establish a secure connection between the Internet and the OIS networks.

– Redesigned the application data model to support multiple platforms, resulting in greater efficiency, versatility and interoperability.

– The system manages 2.5 million voice mailboxes in Oklahoma and Kansas.

- Created a completely new, streamlined program for the OIS Automated Order Processing System and enhanced the existing data model to increase flexibility, efficiency and adaptability to changing order codes and regulatory requirements.

- Reduced system downtime and recurring expense to near zero.

2002, BANK OF THE MIDWEST INVESTMENT SERVICES, Muskogee, OK
Software Developer

- Developed an integrated interface to diverse banking and investment legacy systems to facilitate customer service.

- Utilized CORBA wrapper objects for consolidation of numerous services into one unified desktop.

2000-2001, OKLAHOMA INFO SYSTEMS, Muskogee, OK
Software Engineer

- Enhanced application security for Distributed Voice Mail Management System with minimal impact to related systems, resulting in retention of key accounts.

- Worked with internal and external support personnel to resolve installation and configuration problems.

- Resolved significant difficulties with the Enhanced Information Management and Integrated System (EIMIS), an object-oriented enterprise system, resulting in error-free deployment and ongoing use.

1997-2000, INSTATELL CORPORATION, Muskogee, OK
Integration Engineer

- Integrated components of an object-oriented ERP application distributed across heterogeneous hosts.

- Taught introductory Windows course to employees with AS/400 background and mentored junior member of integration team.

Additional experience includes:

Software Developer, Boston Semiconductor, Boston, MA

- Worked remotely to develop serial to Ethernet software and an open-source web server and servlet engine for TINI, utilized worldwide.

Software Developer, Webnet Corporation, Cambridge, MA

- Created Internet Reconfigurable Logic demo shown in trade booth at Design Automation Conference in Los Angeles, CA, 2005.

Network Administrator, Iconics, Inc., Newton, MA

- Designed, implemented and administered local area network; established and maintained the company’s first-ever Internet connection.

EDUCATION & TRAINING

B.S., Electrical Engineering, Muskogee Polytechnic Institute, Muskogee, OK

Computer skills

Languages: Java, C/C++, Perl, DHTML/XML, Shell Scripts

Operating Systems: UNIX (Linux, Solaris, AIX, HPUX, BSD), Windows

Networking: TCP/IP, RPC, HTTP, Security, J2EE/Servlets

Object Oriented: OOA/D, UML, CORBA, RMI, EJB

Database: Oracle, Informix, Sybase, SQL, PL/SQL, ERD

Source Code Mgmt: CVS, RCS, SCCS, ClearCase, TrueChange, SourceSafe

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This self-employed/unemployed professional is determined to stay in the same field as he now looks for full-time employment with a company. Note how he handled the name change of a former employer (top of page two) and how he includes his military service at the end of page two. Chronological resume. Plain Text version of this resume for posting online.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

DANA PRINCE
123 Fourth Avenue
Pillsbury, ND 12345
123-555-1234
dana_prince@bamboo.com

OBJECTIVE: Software Engineer / Programmer

HIGHLIGHTS OF QUALIFICATIONS

- Software Developer/Programmer with history of productivity and successful project outcomes.

- Specialist in the development of microprocessor-based firmware and software for hardware processes/hardware control in real-time, embedded environments.

- Adaptable and proficient in the design and programming of systems in wide variety of areas.

TECHNICAL PROFILE

Applications: Material Handling, Embedded Systems, Firmware, Process Control, Warehouse Automation, Product Sortation, Real-time, Document Scanning, OCR, Image processing

Languages: C/C++, Java, JavaScript, CMS-2, Fortran, Algol, Pascal, and Assembly (Intel 80×86, Motorola 680×0, Rockwell R6500, TI 9900)

APIs/Tools: Accusoft ImageGear, Mitek QuickStrokes, NCR WiseIP, Microsoft Visual Studio, GNU Emacs

Operating Systems: Windows NT (Win32), Windows 98/95/3.1, UNIX (SunOS/Solaris, HPUX, ATT), MSDos, SPOX, Psos, VxWorks

Networking: TCP/IP, FTP, HTTP, HTML, XML

PROFESSIONAL EXPERIENCE

Periwinkle Technologies, Plymouth, ND, 2004 to present

PROGRAMMER / CONSULTANT

- Designed and developed OCR adjustment application on MS Windows NT platform utilizing C++ 6.0 and Accusoft’s ImageGear tool kit. This application allows high-speed scanning operators to easily correct OCR engine’s configuration parameters for NCR 7780 check transports.

- Created Java application to generate HTML listings of architectural drawings for online selection by client engineering company. Wrote corresponding utility to access ZIP files from secure web site, download files, and decompress them for printing by web-based reprographics application.

- Developed several Solaris (UNIX) C++ daemons that interface with high-speed OPEX-150 mail opening and extraction machine.

- Developed Solaris (UNIX) C++ process that formats data for and interfaces with Mobius ViewDirect archive system.

PROFESSIONAL EXPERIENCE

Primo Technologies, North Point, ND (formerly PI Corporation), 1985 to 2004
SOFTWARE ENGINEER

- Wrote primary front-end application for PrimoVision( system that controlled high-speed NCR document scanners under IBM OS/2. Designed and implemented scanner operator screens, and file formats and protocols for transferring batch data to other systems for processing.

- Converted scanner platform of PrimoVision from IBM OS/2 to Microsoft NT. Continued to work on RemitVision over life of project as its capabilities and applications were expanded and enhanced.

- Developed Primosort(, a software system for control of conveyor belts and item tracking using proprietary hardware. Performed customization and onsite installation of Primosort system at various client locations including airline terminals, distribution centers, and a meat-packing plant.

- Within PrimoPick( system, developed original firmware to run display modules (microprocessors located throughout warehouse facilities) designed for workers’ use in filling orders from the floor and communicating status back to a central computer. Designed networking protocol and developed drivers for network communications within system.

- Enhanced, refined, and customized PrimoPick system for individual client needs; then worked with engineer to ensure successful installation at client sites.

ProductInfo, Inc., Plymouth, ND, 1979 to 1985

MEMBER, TECHNICAL STAFF

- Programmer in Process Systems Division, working on variety of projects for clients including US Postal Service, General Motors, and the U.S. Marine Corps.

- Developed sortation, factory-floor monitoring, and military communication and air traffic control systems. Involved in all project phases-analysis, design, programming, testing, debugging, and installation.

EDUCATION, CERTIFICATIONS & MILITARY

AB Degree in Applied Mathematics, University of North Dakota, Plymouth, ND, 1978

Member & FAA Certified Flight Instructor, 1979 to present
University of North Dakota Flying Club, Plymouth, ND

Petty Officer, 1st Class, U.S. Navy Reserves, 1973 to 1995
Airborne Anti-submarine Warfare Operator; held Secret Security Clearance

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

Instead of writing a job objective statement at the top of his resume, this job seeker wrote his professional title, indicating that he wants to stay in the same career path. In the early part of his work history, he held two relevant jobs concurrently, so he listed them both. His impressive professional experience and training outweighs the fact that he has no college degree. Chronological resume. Plain Text version of this resume for posting online.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

Shannon K. Mahoney
123 Nosegay Street
Northampton, MA 12345
123-555-1234
smaho1@bamboo.com

Technical Instructor

SUMMARY OF QUALIFICATIONS

* More than 10 years’ experience as a technical instructor. Skills include:
Curriculum Development
Technical Expertise
Individual and Group Training
Client Service

* Effectively communicate technical information to non-technical audiences, improvising curricula and style to meet diverse audience needs.

* High-energy, confident professional with an infectious enthusiasm for technology.

PROFESSIONAL EXPERIENCE

2002-pres., Computer Networking & Data Communications Instructor, TTI, Northampton, MA

* Developed entry-level and advanced curricula on a wide range of topics, consistently meeting tight deadlines. Subjects included:
- Networking basics (topologies, protocols, architectures, cabling schemes)
- Windows NT 4.0
- UNIX and Novell 3.12 (courses and labs)
- Client/server applications vs. peer-to-peer networking
- Fiberoptics

* Geared curricula and presentation style to needs of diverse audiences, from recent high school grads to foreign-born Ph.D.s, addressing learner issues such as:
- English as a second language.
- Differing levels of computer skills and technical ability.
- Culture-based learning styles and classroom etiquette.

* Earned 2002 “Rookie Teacher of the Year” award for teaching excellence.

1999-02, Electronics Instructor, Hammersley Training Institute, Boston, MA

* Incorporated field experience and technical knowledge into learner-centered presentations emphasizing interactive, hands-on practice.

* Ensured that curriculum was current with changing industry requirements.
- Surveyed past graduates and conducted a needs analysis.
- Acted as ongoing liaison between management and learners.

* Presented programs to prospective clients on:
- Organizational vision and goals.
- Program opportunities and applications relevant to client needs.

* Promoted a relaxed, supportive learning atmosphere that featured teamwork and students teaching one another.

1997-99, Telecommunications Network Technician, Nassau County Administrative Services, Nassau, NY

* Empowered school district receptionists-most of whom had no computer experience-to take advantage of the latest computer technology.
- Trained staff on newly installed hardware and software.
- Patiently provided ongoing technical assistance in-person and by phone.

1995-97, Field Engineer, ProDoc Office Systems, Syracuse, NY

* Developed extensive background in technical troubleshooting and maintenance.

1995-97, Adjunct Professor, Carrier Technical Institute, Syracuse, NY

* Taught courses covering a wide range of electronic disciplines.

EDUCATION & TRAINING

Microsoft Certified Curriculum Windows NT 4.0
Solaris UNIX 2.X System Administration
Apple Connectivity & Networking Applications

Associate of Occupational Sciences-Electronics Technology
Carrier Technical Institute, Syracuse, NY

COMPUTER & TECHNICAL SKILLS

Network Operating System Theory
Windows 95, 98, XP and NT Workstation/Server 4.0
Client/server application development
Basic telephony
MS Word, PowerPoint and Excel

COMMUNITY SERVICE

Volunteer, Women in Technology International Conference and Summit, 2005

Learn about careers in similar lines of work:
Application Software Developers
Computer and Information Scientists
Computer Programmers
Computer Support Technicians
Computer System Specialists
Data Communication Analysts
Database Administrators
IT Software Developers
Network Administrators
Systems Analysts
High School Trade Teachers
Middle School Trade and Vocation Teachers

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

At first glance, this job seeker looks like a job hopper. But within her industry, short-term jobs are not only accepted, they are almost expected. Chronological resume. Plain Text version of this resume for posting online.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

Sherry Townsen
123 Fourth Ave. West
Omaha, NE 12345
123-555-1234
stownsen@bamboo.com

JOB OBJECTIVE: Software Sales Engineer

SUMMARY OF QUALIFICATIONS

- Experienced Sales Engineer with over three years’ IT industry experience.

- Outstanding sales successes, technical accomplishments, and references.

- Sharp, succinct, honest, and energetic, with unusual social ease, a solid commitment to follow-through, and a good sense of humor.

PROFESSIONAL EXPERIENCE

2004-pres., InstaReal Inc., Omaha, NE

SALES ENGINEER

- Made hundreds of team sales calls, presentations, and trade show appearances during a period of increasing traction, promoting products, fielding questions, and cultivating trust and working relationships.

- Broke into unexplored territory, signing two of the first four major contracts and establishing relationships with 3 large telcos and 25 middle-tier streaming companies in the U.S. and Europe, as part of a two-person sales team.

- Led technical setup and operations of the company’s first four non-test webcasts, providing detailed reports of the behavior of 200 users logging on for each event; won a full contract with this client.

- Wrote persuasive technical RFP responses, clearly expressing our product capabilities and defining how those products meet client needs.

2003-04, Network InterSolution, Omaha, NE

NETWORK MANAGEMENT SYSTEMS & REMEDY ADMINISTRATOR

- Led development of a customized Remedy system with over 150 forms and 200 users, regularly gathering user requirements and implementing solutions.

- Planned the functional integration of multiple networks after buyout, including standalone installation of Remedy in UK office, and training two developers.

- Administered Seagate Info for 30 users and created over 100 reports using Crystal Reports with exceptional speed and accuracy.

- Received quality training in Netcool OMNIbus Basic and Advanced Administration, Oracle 8i DB Administration, Info Administration, AR System Advanced Topics, and Administering AR System.

2001-02, Universal Technologies Inc., Omaha, NE

LEAD ANALYST

- Delivered 20 presentations at conferences and professional meetings, and provided technical support at another 50 events.

EDUCATION

2001, BS, Computer Information Systems, Summa Cum Laude
Omaha University, Omaha, NE

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

The first job listed on this resume is short-term because it wasn’t a good fit for the job seeker. In the technical field, short-term jobs are common, so this won’t hurt his chances of landing another job, especially with his record of promotion within the same industry. To hide the job seeker’s age, no dates were placed in the Education section. Chronological resume. Plain Text version of this resume for posting online.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

Lawrence Cotrell
123 Panini Street, Boise, ID 12345
123-555-1234
lcotrell@bamboo.com

OBJECTIVE: Technical Account Manager/Customer Quality Engineer

HIGHLIGHTS OF QUALIFICATIONS

- Highly experienced in technical account management and support with higher education in engineering.

- Effective and knowledgeable working with cultures worldwide gained from years of international travel.

- Strong and positive communicator when working with clients from any country around the globe.

- Exemplary problem-solving skills; able to identify problems and implement corrective processes.

PROFESSIONAL EXPERIENCE

PARAMOUNT CORPORATION, Boise, ID & Jakarta, Indonesia, 2004 to present
Branch Manager, North America

- Hired to start up operations of U.S. branch of Indonesian-based manufacturing company.

- Secured initial marketing budget of $12 million; developed marketing plan and test marketing.

SIGNATURES TECHNOLOGY, INC., U.S. & Asia, 2002 to 2004
Qualifications Manager

- Team Lead for Asia/Pacific (2002-2003) and U.S. (2003-2004) hard disk drive qualifications for outsourcing partners and customers including the top seven computer manufacturers.

- Oversaw all aspects of integrating new disk drive products in customer systems. This included directing activities of “Pre-Sales” Qualification Team composed of salesperson, applications engineer, customer quality engineer, and account manager.

- Identified problem that new product introduction cycles in Asian market took longer than counterparts in U.S.; implemented internal scheduling and product release changes that significantly shortened cycles and tripled Asian customer qualification starts.

- Improved product time-to-market by reducing development delays with the implementation of a user-friendly, web-based system that centralized and disseminated customer product requirements/changes.

- Halved qualification time by transitioning customers to a standardized product testing process.

- Increased product qualification completion rate to 100% by initiating comprehensive program of teleconferences, action item logs, and diligent follow-up procedures.

HIGHEND ELECTRONICS, White Bird & Boise, ID, 1994 to 2002
Technical Account Manager, HighEnd Key Modules (1999-2002)

- Managed joint development of CD-Recorders and CD-Rewritable products between HighEnd European manufacturing plants and HighEnd U.S.; implemented effective quality assurance program.

- Trained U.S. engineers in CD-Recorder technology and coordinated development between U.S. and European partners.

- Set-up compatibility test lab and ran functional testing; communicated results to all levels and areas.

- Performed on-site quality reviews of HighEnd manufacturing plants in France, Italy, and the UK.

- Effectively contributed to revenue increase from $80 million to $250 million.

Technical Support Manager – CD Recorder, HighEnd Laser Magnetic Storage (1997-1999)

- Managed technical support organization for CD-Recorder product line in U.S. and Asian markets.

- Traveled extensively within U.S., making presentations to prospective OEM customers.

- Provided worldwide support to software developers and hardware integrators.

- Trained HighEnd technical support engineers in CD-Recorder technology.

Senior Application Engineer – International, HighEnd Laser Magnetic Storage (1994-1997)

- Provided pre-sales engineering support for 5.25-inch and 12-inch optical storage drivers and IBM 3480 compatible tape drives.

- Traveled extensively throughout the U.S. and Europe, troubleshooting problems for accounts including national law enforcement organizations, airports, and government agencies.

- Established a network-based Help Desk system and bulletin board system for customer service.

- Assisted customers with product integrations; gave technical presentations and service classes.

- Identified firmware, hardware, and software issues using bus analyzers, interface boards, and diagnostic programs; reviewed product specifications and engineering changes; wrote diagnostics programs.

NICOLET INSTRUMENT CORPORATION, Singapore & San Francisco, CA, 1986 to 1994
Senior Field Service Engineer

- Restored company’s presence in Singapore as a major spectrometer supplier by rebuilding service department.

- Hired and trained engineers in infrared spectrometer installation and repair for center in Singapore.

- Performed on-site surveys and corrected problems for Singapore customers.

- Prior to assignment in Singapore, led the largest territory in U.S., performing installation and maintenance of clients’ infrared and mass spectrometer systems. Efforts increased service revenue 100% per year.

- Traveled throughout Europe, Asia, and Indonesia, providing on-site support and training. In one instance, repaired system in India that had been down for two years, thereby reestablishing revenue of $500,000.

- Developed diagnostic routine that reduced return service calls by 35%.

CONTROL DATA CORPORATION, San Bruno, CA, 1984 to 1986
Customer Engineer

- Performed preventive maintenance and emergency repairs for local accounts’ mainframe computers, tape drives, disk drives, and other mass storage devices.

- Established tape drive maintenance program that significantly increased product uptime.

EDUCATION

B.S.E.E. (Electrical Engineering) – Idaho State University, ID

Certificate in Computer Technology – Enhanced Data Institute, ID

Continuing Education includes courses in:
- Delivering Customer Satisfaction
- Working with Asian Culture
- Conflict Resolution
- HP-Gas Chromatography
- Six Sigma Training
- Time Management
- Structured Programming
- C++
- Pascal

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

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Like many professionals in the high-tech field, this job seeker has many short-term, project-oriented jobs in her work history. She is currently unemployed and seeking a vertical move in her career. Chronological resume. Plain Text version of this resume for posting online.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

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This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

PATRICIA TAO
123 Harvest Row Drive
Atwood, SD 12345
123) 555-1234
patriciatao@bamboo.com

CAREER OBJECTIVE
Project Manager for an Internet / Software company

QUALIFICATION HIGHLIGHTS

* Five years of project management experience in software implementation and web portal launches. Demonstrated track record of successfully managing small to large projects from start to finish.

* A highly motivated and energetic professional, dedicated to understanding and meeting client needs. Knowledgeable in project management tools, processes and techniques.

* Exceptional focus, follow-through and coordination skills. Proven ability to develop and manage project schedules, and known for working well with cross-functional team to achieve on-time project completion.

* Computer skills include: MS Project, Excel, Word; AutoPlan; Applix Word, Graphics, Spreadsheet; Powerpoint, FrameMaker, Lotus Notes, NetObjects Fusion, Dreamweaver and SAP (MM, SD), SunOS. Familiar with HTML and SQL database queries.

PROFESSIONAL EXPERIENCE

2005-06, TAKEALONG DIVISION (A PRT COMPANY), Sterling, SD
Project Manager / Account Manager

* Managed enterprise projects for TELCO, TAKEALONG’S top client. Drove projects from conception through completion. Launched two new sites and re-launched two portals.

* Consulted with client to identify key requirements, defined project scope, developed project plan and schedule, provided leadership to internal teams on projects and daily production issues. Facilitated issues resolution. Prepared and presented timely status reports to client and internal senior management.

* Collaborated with clients, third party software partners and internal teams to develop and launch product enhancements that maximized page view and generated additional revenue opportunities.

* Initiated a comprehensive issue tracking process that improved communication and issue resolution for cross-functional teams and senior management.

* As Account Manager, acted as escalation point for change requests and client concerns, and worked closely with department team leads to prioritize issues and coordinate troubleshooting efforts.

* Conducted resource planning and budgeting; tracked costs to ensure adherence to budgetary limitations. Brought in supplemental service revenue of approximately $1 million with projects averaging $500k.

* Received two “Heroic” awards for outstanding performance and excellent customer service.��

2003-04, IBM, Sterling, SD
Planner

* Managed configuration of products prior to release, coordinating with Marketing and Manufacturing divisions to resolve business and product issues.

* As member of project implementation team, mentored business users in supply chain management software.

* Provided ongoing project coordination and process development support to implementation teams and project managers.

* Directed product data discontinuance and clean-up processes.

2001-03, PORTAL, Sterling, SD
Project Manager

* Developed project plans and ensured milestones were met according to schedule. Tracked issues, facilitated resolution and provided weekly status reports to senior management.

* Supervised testing efforts for the deployment of an Portal worldwide quoting tool, created business test plan and processes, and worked with sales representatives on implementation issues.

* Facilitated weekly project meetings of teams in international offices.

* Coordinated on-site training, data conversion and testing projects in Toronto, Canada, and Sydney, Australia.

* Worked closely with sales, marketing and technical teams and customer care center on PortalService program and pricing issues.

2000-01, GLOBAL INTERNET COM, San Jose, CA
International Development Assistant

* Conducted market analysis and summary to determine potential partners for expansion into the Pacific Rim and to develop accurate partner profiles.

* Presented research to executive management with recommendations.

EDUCATION & TRAINING

B.A., International Relations, University of South Dakota, 2000

Project Management training, including Supervision and Team Leadership, 2006

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

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