<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

Sherry Townsen
123 Fourth Ave. West
Omaha, NE 12345
123-555-1234
stownsen@bamboo.com

JOB OBJECTIVE: Software Sales Engineer

SUMMARY OF QUALIFICATIONS

- Experienced Sales Engineer with over three years’ IT industry experience.

- Outstanding sales successes, technical accomplishments, and references.

- Sharp, succinct, honest, and energetic, with unusual social ease, a solid commitment to follow-through, and a good sense of humor.

PROFESSIONAL EXPERIENCE

2004-pres., InstaReal Inc., Omaha, NE

SALES ENGINEER

- Made hundreds of team sales calls, presentations, and trade show appearances during a period of increasing traction, promoting products, fielding questions, and cultivating trust and working relationships.

- Broke into unexplored territory, signing two of the first four major contracts and establishing relationships with 3 large telcos and 25 middle-tier streaming companies in the U.S. and Europe, as part of a two-person sales team.

- Led technical setup and operations of the company’s first four non-test webcasts, providing detailed reports of the behavior of 200 users logging on for each event; won a full contract with this client.

- Wrote persuasive technical RFP responses, clearly expressing our product capabilities and defining how those products meet client needs.

2003-04, Network InterSolution, Omaha, NE

NETWORK MANAGEMENT SYSTEMS & REMEDY ADMINISTRATOR

- Led development of a customized Remedy system with over 150 forms and 200 users, regularly gathering user requirements and implementing solutions.

- Planned the functional integration of multiple networks after buyout, including standalone installation of Remedy in UK office, and training two developers.

- Administered Seagate Info for 30 users and created over 100 reports using Crystal Reports with exceptional speed and accuracy.

- Received quality training in Netcool OMNIbus Basic and Advanced Administration, Oracle 8i DB Administration, Info Administration, AR System Advanced Topics, and Administering AR System.

2001-02, Universal Technologies Inc., Omaha, NE

LEAD ANALYST

- Delivered 20 presentations at conferences and professional meetings, and provided technical support at another 50 events.

EDUCATION

2001, BS, Computer Information Systems, Summa Cum Laude
Omaha University, Omaha, NE

<< PrevIndex of 90 Sample Resumes

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

Lawrence Cotrell
123 Panini Street, Boise, ID 12345
123-555-1234
lcotrell@bamboo.com

OBJECTIVE: Technical Account Manager/Customer Quality Engineer

HIGHLIGHTS OF QUALIFICATIONS

- Highly experienced in technical account management and support with higher education in engineering.

- Effective and knowledgeable working with cultures worldwide gained from years of international travel.

- Strong and positive communicator when working with clients from any country around the globe.

- Exemplary problem-solving skills; able to identify problems and implement corrective processes.

PROFESSIONAL EXPERIENCE

PARAMOUNT CORPORATION, Boise, ID & Jakarta, Indonesia, 2004 to present
Branch Manager, North America

- Hired to start up operations of U.S. branch of Indonesian-based manufacturing company.

- Secured initial marketing budget of $12 million; developed marketing plan and test marketing.

SIGNATURES TECHNOLOGY, INC., U.S. & Asia, 2002 to 2004
Qualifications Manager

- Team Lead for Asia/Pacific (2002-2003) and U.S. (2003-2004) hard disk drive qualifications for outsourcing partners and customers including the top seven computer manufacturers.

- Oversaw all aspects of integrating new disk drive products in customer systems. This included directing activities of “Pre-Sales” Qualification Team composed of salesperson, applications engineer, customer quality engineer, and account manager.

- Identified problem that new product introduction cycles in Asian market took longer than counterparts in U.S.; implemented internal scheduling and product release changes that significantly shortened cycles and tripled Asian customer qualification starts.

- Improved product time-to-market by reducing development delays with the implementation of a user-friendly, web-based system that centralized and disseminated customer product requirements/changes.

- Halved qualification time by transitioning customers to a standardized product testing process.

- Increased product qualification completion rate to 100% by initiating comprehensive program of teleconferences, action item logs, and diligent follow-up procedures.

HIGHEND ELECTRONICS, White Bird & Boise, ID, 1994 to 2002
Technical Account Manager, HighEnd Key Modules (1999-2002)

- Managed joint development of CD-Recorders and CD-Rewritable products between HighEnd European manufacturing plants and HighEnd U.S.; implemented effective quality assurance program.

- Trained U.S. engineers in CD-Recorder technology and coordinated development between U.S. and European partners.

- Set-up compatibility test lab and ran functional testing; communicated results to all levels and areas.

- Performed on-site quality reviews of HighEnd manufacturing plants in France, Italy, and the UK.

- Effectively contributed to revenue increase from $80 million to $250 million.

Technical Support Manager – CD Recorder, HighEnd Laser Magnetic Storage (1997-1999)

- Managed technical support organization for CD-Recorder product line in U.S. and Asian markets.

- Traveled extensively within U.S., making presentations to prospective OEM customers.

- Provided worldwide support to software developers and hardware integrators.

- Trained HighEnd technical support engineers in CD-Recorder technology.

Senior Application Engineer – International, HighEnd Laser Magnetic Storage (1994-1997)

- Provided pre-sales engineering support for 5.25-inch and 12-inch optical storage drivers and IBM 3480 compatible tape drives.

- Traveled extensively throughout the U.S. and Europe, troubleshooting problems for accounts including national law enforcement organizations, airports, and government agencies.

- Established a network-based Help Desk system and bulletin board system for customer service.

- Assisted customers with product integrations; gave technical presentations and service classes.

- Identified firmware, hardware, and software issues using bus analyzers, interface boards, and diagnostic programs; reviewed product specifications and engineering changes; wrote diagnostics programs.

NICOLET INSTRUMENT CORPORATION, Singapore & San Francisco, CA, 1986 to 1994
Senior Field Service Engineer

- Restored company’s presence in Singapore as a major spectrometer supplier by rebuilding service department.

- Hired and trained engineers in infrared spectrometer installation and repair for center in Singapore.

- Performed on-site surveys and corrected problems for Singapore customers.

- Prior to assignment in Singapore, led the largest territory in U.S., performing installation and maintenance of clients’ infrared and mass spectrometer systems. Efforts increased service revenue 100% per year.

- Traveled throughout Europe, Asia, and Indonesia, providing on-site support and training. In one instance, repaired system in India that had been down for two years, thereby reestablishing revenue of $500,000.

- Developed diagnostic routine that reduced return service calls by 35%.

CONTROL DATA CORPORATION, San Bruno, CA, 1984 to 1986
Customer Engineer

- Performed preventive maintenance and emergency repairs for local accounts’ mainframe computers, tape drives, disk drives, and other mass storage devices.

- Established tape drive maintenance program that significantly increased product uptime.

EDUCATION

B.S.E.E. (Electrical Engineering) – Idaho State University, ID

Certificate in Computer Technology – Enhanced Data Institute, ID

Continuing Education includes courses in:
- Delivering Customer Satisfaction
- Working with Asian Culture
- Conflict Resolution
- HP-Gas Chromatography
- Six Sigma Training
- Time Management
- Structured Programming
- C++
- Pascal

<< PrevIndex of 90 Sample Resumes

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

SARAH H. BAKER, M.D.
123 Francisco Street #12
Berkeley, CA 12345
123-555-1234
sarahb@bamboo.com

OBJECTIVE: A position in Medical/Pharmaceutical Sales

PROFILE

- Energetic sales professional with a knack for matching customers with optimal products and services to meet their specific needs. Consistently received excellent feedback from customers.

- More than two years as a medical doctor in hospitals and clinics in the U.S. and Europe.

- Lived and traveled abroad, developing a keen sensitivity to people from diverse cultural backgrounds. Fluent in Spanish and Italian; presently studying French.

- Computer skills include MS Word, Excel and Internet applications.

SELECTED ACCOMPLISHMENTS

Sales & Customer Relations

At Marshall’s:
- Generated the highest sales volume in department within the first two months of hire, resulting in an unprecedented salary promotion.

- Transferred to highest paid commission area in the store after only four months.

- Cultivated excellent relations with customers and significant repeat business.

- Consistently maintained professional demeanor, treating customers and co-workers with friendliness, patience and respect. Particularly known for success with “challenging” customers.

Medical Expertise

- Collaborated with research team at Evanston Hospital in the study of Pre-Arrest Scoring & Outcome of CPR Cardiac Markers in Rapid Evaluation of Acute Myocardial Infarction.

- As the only physician at Madrid Hospital clinic, provided emergency medical care to onsite and homebound patients, including stroke and cardiac cases.

- Treated immigrants from the Middle East, Africa and Eastern Europe with medical and social needs at Plaza Del Toros Medical Center.

WORK HISTORY

2004-pres.
Retail Sales Associate, MARSHALL’S, San Jose, CA

2003-04
Cardiovascular Research, EVANSTON HOSPITAL, Evanston, IL

2000-02
Emergency Physician, MADRID HOSPITAL, Madrid, Spain
General Practitioner, PLAZA DEL TOROS MEDICAL CENTER, Madrid, Spain

EDUCATION & TRAINING

Doctor of Medicine, Graduate with High Honors, 2000, University of Madrid, Spain

CPR and EKG Training for ER, 1999-00

Emergency Room Externship, University of Madrid Medical Center, 1998-99

<< PrevIndex of 90 Sample Resumes

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

Duncan Monette
123 Cypress Street
Atlanta, GA 12345
123-555-1234
dmonette@bamboo.com

JOB OBJECTIVE
Manufacturer’s Sales Representative in the fashion industry

HIGHLIGHTS

- Ten years as a sales professional with management experience in the fashion industry.

- Proven ability to develop exclusive client bases in high-end markets.

- Combine a passion for fashion and travel with an accomplished sales savvy.

SALES ACCOMPLISHMENTS

- Managed sales and procurement of fashion accessories for Dante’s Paradise, an upscale boutique featuring Italian sportswear. Achieved growing profitability throughout tenure.

- Consistently met personal sales goals at Atlanta Mercedes Benz, using a consultative approach to sell high-end luxury automobiles to a wide range of personalities.

- Ranked “Top Salesperson in Georgia” at Packaged Processing Systems. Sold largest single order in Atlanta office.

- Rated #1 salesperson for selling highest dollar volume among 35 sales agents at Southern Cities Brokerage.

- As Account Executive for Tucker Products, traveled throughout five southern states selling data processing software to accounting firms.

WORK HISTORY

2001-present, Sales and Leasing Consultant, ATLANTA MERCEDES BENZ, Atlanta, GA

1998-2001, Real Estate Agent, HOMES AND MORE, Atlanta, GA

1996-1997, Travel throughout Europe and Asia

1994-1996, Partner/Accessories Buyer, DANTE’S PARADISE, Athens, GA

1992-1993, Account Executive, TUCKER PRODUCTS, Atlanta, GA

1989-1992, Account Manager, PACKAGED SYSTEMS, Atlanta, GA

EDUCATION

B.A., Art History, Athens Community College, Athens, GA

Numerous sales courses including Tim Terrific Sales Empowerment

<< PrevIndex of 90 Sample Resumes

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

LIONEL PICKERING
123 Larimie Avenue, Missoula, MT 12345
123-555-1234
lpickering@bamboo.com

OBJECTIVE: Customer Service Representative

HIGHLIGHTS OF QUALIFICATIONS

** Expert knowledge and abilities in written communication.

** A patient listener who fully focuses on speakers and understands a variety of accents.

** Organized and detail-oriented; knack for understanding procedures and logistics.

** Strong skills in time management, prioritizing tasks, and meeting deadlines.

RELEVANT EXPERIENCE

Communication & People Skills:

** Consistently maintain a positive attitude and enjoy helping people.

** Articulate and very effective working with people of different backgrounds and temperaments.

** Accurately record, remember, and verbally communicate detailed information.

** Exceptional command of the English language with strong written and transcription skills.

** Cooperatively work with others to produce and deliver required work.

Organization & Time Management:

** A problem solver who quickly grasps complex situations and turns them into manageable tasks.

** Produce quality work even when under extreme time pressure and deadlines.

** Proven ability to understand and follow complex instructions to successful conclusions.

** Many years of experience successfully managing and organizing personal time and workload.

** Collaborate in teams to produce quality reports.

Technical Skills:

** Very accurate and rapid keyboarder.

** Experienced in editing and proofreading lengthy documents with focus on word definitions, spelling, sentence structure, syntax, and grammar.

** Work with technical vocabularies from a variety of fields.

EDUCATION & CERTIFICATIONS

Academy of Stenographic Arts, Missoula, MT, 1984-85

Missoula College of Court Reporting, Missoula, MT, 1981-84

Certified Shorthand Reporter, State of Montana, 1985-pres.

Registered Professional Reporter, National Court Reporters Association, 1985-pres.

WORK HISTORY

** Court Stenographer, State of Montana, 1985-pres.

- Beverly Reporting Associates, 1999-04

- Louis Lane & Associates, 1997-99

- Missoula Court Reporters, 1997

- Central Mountain Reporters, 1993-97

- Lenna & Marshal, 1990-93

- Peter & Rehman, 1985-90

<< PrevIndex of 90 Sample Resumes

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

Grace Lieberman
123 Fourth Street West, Pueblo, CO 12345
123-555-1234
glieberman@bamboo.com

OBJECTIVE: Sales Position with Johnson & Johnson

HIGHLIGHTS OF QUALIFICATIONS
- Experienced in Sports Medicine and working with medical professionals and students.

- Persuasive at “selling” new approaches to doctors, students, parents, and coaches.

- A team player with strong communication, presentation, interpersonal, and research skills.

- Highly motivated, goal-oriented professional; a decision-maker skilled in implementing new ideas.

PROFESSIONAL EXPERIENCE

New Pueblo University, Pueblo, CO, 2000 to Present
DIRECTOR OF SPORTS MEDICINE

Communication, Presentation & Guidance:
- Work with Athletic Department Director to set healthcare goals and ensure their attainment.

- Prepare written communications for variety of audiences, from president to students’ parents.

- Successfully seek beneficial doctors and retain them by building good working relationships.

- Work well with orthopedists, radiologists, cardiologists, neurologists, and general practitioners.

- Conduct classroom instruction in Healthcare Science to pre-med, PT, and OT students.

- Inspire behavior and lifestyle changes in athletes for healthier living.

- Recruit new students for university from local high schools and other schools.

Leadership & Management:

- In charge of Athletic Department’s sports healthcare area; develop and implement policies.

- Oversee healthcare and healthcare education for all student athletes.

- Work closely with doctors of varied specialties, ensuring appropriate care of injured students.

- Determine best program then carry out student physical therapy / rehabilitation.

- Continually monitor progress and follow up after conclusion of rehabilitation programs.

- Supervise up to 10 employees in healthcare area; hire, train, and motivate employees.

EDUCATION & PROFESSIONAL AFFILIATIONS

Idaho State University Graduate School, Idaho Falls, ID, 1999
MASTER OF SCIENCE IN SPORTS MEDICINE & EXERCISE (MS)

Reno State University, Reno, NV, 1996
BACHELOR OF SCIENCE IN EDUCATION (BSE)
Majors: Health Education & Physical Education

University Athletic Trainers’ Society, 2003 to Present
VICE-PRESIDENT
Promote profession and provide continuing education for professional membership of 700-member national organization.

American Athletic Trainers’ Association, 1996 to Present
MEMBER

<< PrevIndex of 90 Sample Resumes

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

Brian Christoff
123 Fogbound Street
Portland, ME 12345
123-555-1234
bchristoff@bamboo.com

JOB OBJECTIVE
A position in Marketing / Sales with L.L. Bean sporting goods

QUALIFICATIONS

- Three years as member of a sales team with a substantial retail client base.

- Natural ability to promote products and build rapport through listening and communication skills.

MARKETING / SALES ACCOMPLISHMENTS

- Achieved highest bonus level for exceptional performance on sales team with a targeted client base of retail and institutional accounts.

- Promoted within this team headed by three financial consultants who worked for two major investment firms and went on to form their own company under the Smith Barney umbrella.

- Generated sales through weekly phone calls to account base of 150 clients.

- Commended for building strong rapport with clients by understanding their needs and clearly explaining products.

- Created “syndicate calendars,” marketing pieces used by the sales, trading, and research departments.

- Served as liaison between parties to coordinate schedules, payments, and allocations.

WORK HISTORY

2003-present, Member of Sales Team that worked for:
Smith Barney, Portland, 2006-present
PaineWebber, Portland, 2004-2006
Alex Brown, Portland, 2003-2004

2000-2002, Waitperson, Bart and Yeti’s Restaurant, Vail, CO

EDUCATION

B.A., Psychology, Fort Lewis College, Durango, CO, 1999

ADVENTURE / SPORTS

- Completed a two-month solo trip throughout Central and Eastern Europe.

- Actively participate in sports:
Triathlons
Hiking
Running
Downhill skiing
Cycling
Camping
Back country skiing
Swimming

<< PrevIndex of 90 Sample Resumes

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

SERENA SALVO
123 Bond Street
San Francisco, CA 12345
(123) 555-1234
ssalvo@bamboo.com

OBJECTIVE: Account Manager

SUMMARY OF QUALIFICATIONS

** Eight years’ experience in Account/Project Management and Marketing, including products and services for international markets.

** An organized and detail-oriented manager, able to prioritize and delegate tasks effectively to ensure timely project completion within a team environment.

** Proficient in MS Word, QuarkXpress, and Excel.

PROFESSIONAL EXPERIENCE

Account Manager, INTER-AD, INC., San Francisco, CA, 1999-pres.

** Directed comprehensive multilingual marketing and advertising projects to support clients expanding into international markets.

- Determined project scope and collaborated with team members to develop project plan, including schedules and budgets of up to $400K.

- Coordinated with language and graphics departments to ensure adherence to schedule and quality of final products.

- Acted as primary liaison with clients throughout production, maintaining daily contact to resolve concerns, facilitate communication, and ensure satisfaction.

** Managed a 10-person project team to complete the adaptation of a Hello Stranger website into six languages for Williams Films.

** Worked closely with advertising agencies to develop international marketing materials and resources for agency clients.

Management Assistant, EFB ADVERTISING ASSOCIATES, San Francisco, CA, 1998-99

** Developed sales territory and built strong client relationships within a highly competitive environment through networking and incentive programs.

** Assisted manager with overall office supervision, including training and direction of eight management trainees.

Sales & Marketing Assistant, CELLULAR ACCESS SYSTEMS, Chicago, IL, 1996-98

** Provided sales and marketing support for a high-tech card access system.

- Created direct mail pieces and product brochures for marketing campaign.

- Produced training manual for employees of MGM Grand Hotel, Las Vegas.

EDUCATION & TRAINING

B.A., International Affairs and Commerce, Dean’s List
University of the Pacific, Stockton, CA, 1996

Japanese Association for the Experiment in International Living
School of International Training, Tokyo, Japan, 1995

<< PrevIndex of 90 Sample Resumes

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

DONNA B. GOODE
123 North Street, #123
San Francisco, CA 12345
123-555-1234
dbgoode@bamboo.com

OBJECTIVE
A position at VISA USA or VISA International, focusing on Customer Relations and Team Leadership

SUMMARY OF QUALIFICATIONS

- Three years of experience with the largest VISA credit card issuer in the world, with over four years providing a strong customer focus to diverse organizations.

- A dedicated and fair team leader, known for taking initiative to address issues and develop solutions that improve daily operational flow and team effectiveness.

- Skilled in building and maintaining excellent relationships with senior managers, team members and customers alike.

- A flexible professional who enjoys learning new skills and quickly adapts to organizational changes.

PROFESSIONAL EXPERIENCE

2003-pres., CREDIT PLUS, Miami, FL
Cardmember Services:
Team Manager, 2004-2007
Financial Advisor, 2003-2004

As member of the first team dedicated to servicing financial institutions and university accounts, worked with a portfolio of Affinity and Co-branded VISA and Mastercard accounts, including the recently added SmartVISA product. Managed a $2.1M budget.

Customer Relations

- Collaborated with management team to analyze customer satisfaction levels and institute a program to guide and motivate financial advisors to improve level of service. Increased customer satisfaction scores by 4% within two months of program implementation.

- Initiated a Cardmember Service Unit to streamline operations and improve customer service. Program was rolled out company-wide based on initial success at Miami site.

- Responded to over 150 telephone calls per day from customers with diverse needs and personalities, skillfully resolving complex issues with professionalism and diplomacy.

Team Leadership

- Delivered informative and highly participatory training on new products and system releases, quality, and superior customer service to 20-member Financial Advisor team, new hires, and additional teams throughout the organization.

- Lowered costs and increased team efficiency by 19% over two years through ongoing communication, training and staff development.

- As a certified PDI Behavioral Interviewer, screened, interviewed and hired optimal candidates for specific positions, resulting in a significant reduction in attrition rates.

- Received quarterly Service First award, 2007; nominated by four team members.

2002-2003, DATABASE EXPERTS, Miami, FL, Database Management Assistant

- Updated and maintained database of local commercial businesses for the Dade County Waste Management Recycling Division to ensure compliance with regulations.

2000-2002, HOTEL CALIFORNIA, Berkeley, CA, Guest Relations Supervisor

- Supervised up to 35 front office staff in the delivery of smooth operations and superior guest satisfaction at this 320-room hotel.

EDUCATION
B.A., Business Administration, University of Washington, Seattle, WA, 2000

<< PrevIndex of 90 Sample Resumes

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

Marie Anselhause
123 Creak Road
Albany, NY 12345
123-555-1234
manselhause@bamboo.com

JOB OBJECTIVE
VP of Sales & Marketing or VP of Sales & Operations for a high-tech company

SUMMARY OF QUALIFICATIONS

* Exceptionally quick ability to identify, focus, and execute pivotal priorities.

* Track record of building and operating large, complex sales organizations.

*Decisive, efficient team approach; outstanding communication skills.

PROFESSIONAL EXPERIENCE

2002-04, OptiBand, Inc., Albany, NY
VICE PRESIDENT OF SALES

Rapidly built 187-person sales organization operating at 184% of plan year-to-date compared to a $40M booking target for a Griffin Henley-founded startup providing communication services to commercial accounts.

* Dramatically lowered customer acquisition costs and partnered with top commercial real estate companies to build a channel distribution organization.

* Produced 57% of sales through channel organization, attaining 49% close ratio and 20-66% higher margins than industry norms.

* Created exceptional support and training systems, which maximized team effectiveness and allowed quick rollout of campaigns.

* Promoted to VP of Sales & Operations in January 2004, tightly linking functions to achieve very high levels of efficiency and customer satisfaction; expanded contribution of existing accounts by 97%

2000-02, Brotherhood Investment Group, Albany, NY
EXECUTIVE VICE PRESIDENT, SALES & MARKETING

Joined with three partners to develop plans, raise capital, and launch businesses currently producing over $90M in annual revenue.

* Created initial business plan, organization, and sales and marketing infrastructure to support 25 innovative neuromuscular-skeletal clinics generating over $40M annually in revenues.

* Collaborated to establish a telecommunications and office automation equipment service organization operating profitably at $50M per year and billing 6,000 sites in 41 cities.

1998-00, Capital Investors, San Francisco, CA
SENIOR VICE PRESIDENT, SALES & MARKETING

Rebuilt sales organization, yielding increased contracts with multi-family building owners from the previous 7-year total of 120 to 3,600 in less than two years; and led company sales to industry leader status with a 25% market share for multi-family telecommunications services.

* Attained 300% of planned sales in 1998, 600% in 1999, and 725% in 2000.

* Won management team support and shifted sales strategy to emphasize the pursuit of captive point of sale (leasing agent) alliances with apartment owners.

* Automated numerous internal systems, increasing speed and efficiency, and accepted additional responsibility to manage provisioning, training, and retail sales management.

1994-98, International Business Communications, Miami, FL
SENIOR VICE PRESIDENT, SALES & MARKETING, 1997-98

Turned around sales force to leap from $14M to $66M annual revenues, making International Business the largest third-party telecommunications service organization and the second-largest shared tenant service company nationally.

* Reduced overall sales expenses by 25%, creating a sales information system and tool kit to ensure consistency of message and quick responses to field requests.

* Worked closely with management team, repositioning products to maintain a 40% gross margin in a highly competitive marketplace.

VICE PRESIDENT & GENERAL MANAGER, WESTERN REGION, 1994-97

Managed Western Region to produce 80% of the company’s growth with 30% fewer sales resources; increased reoccurring revenue 30%.

1990-94, Unicast, Inc., Dallas, TX
VICE PRESIDENT, SALES & MARKETING

1985-90, Peterson Corporation, Dallas, TX
BRANCH MANAGER, 1989-90
GENERAL SALES MANAGER, 1988-89
MAJOR ACCOUNT SALES MANAGER, 1986-88
TERRITORIAL SALES MANAGER, 1985-86

1981-85, Everclear Communications Company, Albany, NY
SALES REPRESENTATIVE

EDUCATION

1991, Executive MBA, New York University, New York, NY

1981, BS Marketing, Anderson College, Albany, NY

<< PrevIndex of 90 Sample Resumes