In this resume, the promotions listed near the top of page one send a message that this job seeker's an achiever. Special care was taken not to reveal her age. At the end of her Professional Experience, she created a section that contains no dates, entitled "Previous experience includes:" and she deleted dates from her Education section. Combination resume. Plain Text version of this resume for posting online.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland's Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland's Ready-Made Resumes.

SUSIE SMITH
111 Excalibur Drive
San Diego, CA 12345
(123) 555-1234
susiesmith@bamboo.com

OBJECTIVE
A position within a corporate experiential learning and development company
- Organizational Leadership
- Team Building
- Client Relations
- Performance Enhancement
- Coaching & Facilitation
- Alliance Building

STRENGTHS
* More than 10 years' management experience in organizational leadership and relationship building with clients and team members.

* More than 8 years as an avid Class IV-V whitewater rafter, with trips to Nepal, Pakistan, Zimbabwe, Mongolia, Chile, and New Zealand. Skilled in easily building rapport with individuals from diverse cultures.

* A dynamic team leader; able to bring energy, enthusiasm, and humor to motivate team members to achieve potential and meet objectives.

* A highly organized manager and coach; able to quickly assess needs and provide tools to resolve difficulties, enhance learning, and improve performance.

PROFESSIONAL EXPERIENCE

1995-pres., HEALTHRITE, La Jolla, CA
Vice President / Director, Client Services, 1998-pres.
Project Manager / Systems Analyst, 1995-98

Organizational Leadership & Team Building

* Built a strong team from one to twenty members, fostering both independence and a cohesive, productive team environment.

* Utilized clarity, humor, well-defined goals, and a positive work ethic to establish a spirited organizational culture throughout the company.

* Developed and implemented strategic objectives to ensure achievement of profitability goals and a high level of client satisfaction. Consistently awarded high rankings from a prestigious industry watchdog, the Singer Report.

* Created and led cross-functional teams in building a strong esprit de corps and supporting the smooth installation/conversion of new managed-care software. Developed business requirements, trained users, and supported client base.

* Planned and structured resources necessary to sustain growth of client base. Managed a $10M budget.

Client Relations & Communication

* Conducted dynamic and enjoyable training in relationship building and product knowledge for both clients and internal staff.

* Cultivated excellent long-term relationships with clients, maintaining ongoing communication and facilitating solutions to address concerns.

* Initiated User Group and implemented annual event for up to 1,000 users worldwide to encourage networking and increase product knowledge.

1994-95, SAN DIEGO GENERAL HOSPITAL, San Diego, CA
Non-Clinical Manager, Outpatient and Surgery Departments

* Supervised administrative staff of 20 and developed policies and procedures.

* Managed large-scale implementation project of new scheduling, inventory, and reporting software system for both departments.

Previous experience includes:
Assistant to Vice President of Sales, Managed Care Associates, San Diego, CA
Assistant to Executive Director, Occupational Health Program, Rialto Hospital, San Diego, CA
Office Manager for Emergency Services Group, Rialto Hospital, San Diego, CA

VOLUNTEER ACTIVITIES
2004-pres., Steering Committee for the 25th Celebration of Women in Athletics at UCSD
2004-pres., Search Committee for Athletic Director at UCSD
2002-03, Elected Director, UCSD Alumni Association, Board of Directors
2001-03, Member, UCSD Diversity Committee / Co-Chair, 2003
2001, Organizing Committee, 50th Anniversary of the UCSD Alumni Association

EDUCATION
M.P.H., University of California, Berkeley, CA
B.A., Physical Education, University of California, San Diego, CA

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume is for a marketing professional who knows how to market himself to advance his already fast-moving career. Chronological resume. Plain Text version of this resume for posting online.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland's Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland's Ready-Made Resumes.

Jeff Eliot
123 Fuller Street
North Providence, RI 12345
(123) 555-1234
jeliot@bamboo.com

Job Objective: Vice President, Marketing

Professional Experience

2003-present, Grodin Management Partners, Inc.
VICE PRESIDENT, MARKETING, Providence, RI

- Led national marketing effort during the first three years of this young investment management firm, which grew from $750 million to $2.3 billion.

- Targeted public, Choate-Davidson, and corporate pension funds of $150+ million in assets.

- Contributed 30% of firm's asset growth and secured 40% of total client base. Provided ongoing client service.

- Increased assets by maintaining strong relationships with consultants.

1999-2003, Palmero Corporation, New York, NY
MANAGER, MARKETING AND CLIENT SERVICES

- Cold-called and developed relationships with corporate and public plan sponsors during the firm's growth in fixed income assets from $1.7 billion to $5 billion.

- As liaison to consultants, responded to RFPs for fixed income products.

- Involved in client service and portfolio review meetings. Managed monthly reporting to 67 clients.

1997-1999, Samson Corporation, New York, NY
MANAGER, SHAREHOLDER SERVICES

- Produced financial projections and proposals for this investment banking boutique.

- Invested money won through legal settlement until disbursed to shareholders.

1995-1996, Winfield Communications, Philadelphia, PA
MARKETING CONSULTANT

- Developed and managed information centers at two locations that tracked 27 million customers for national marketing project resulting from Winfield's divestiture.

Education

B.A., St. Joseph's College, Philadelphia, PA, 1995
Phi Beta Kappa, Scholars Club of America, Deans List

Candidate, second level, Chartered Financial Analyst designation
Registered Representative (Series 7)

Professional Affiliations

Association for Investment Management Research

New England Society of Security Analysts

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume represents a seasoned career professional with promotions within her earliest company and overall advancements within her industry. We learn from the dates in her Professional Experience section that she is at least 44 years old, but we don't know if she is older than that because there are no dates in her Professional Development section. Combination resume. Plain Text version of this resume for posting online.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland's Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland's Ready-Made Resumes.

NUELANI CRUZ
1234 Harper Street
San Mateo, CA 12345
123-555-1234
ncruz16@bamboo.com

OBJECTIVE
A senior position in the Financial Services industry
with a focus on Operational Management, Team Leadership, and Process Improvements

SUMMARY OF QUALIFICATIONS

** More than 20 years of management experience in diverse financial services institutions, with a proven record of productivity, quality, and integrity.

** Analytical and detail-oriented, able to identify and implement process improvements that increase accuracy, consistency, and efficiency.

** An energetic team leader, able to communicate effectively with people of all ages and backgrounds, to work collaboratively to resolve problems, and to motivate team members to achieve personal and organizational objectives.

** An informative and persuasive public speaker and presenter, able to enlist support and buy-in from clients and prospects.

PROFESSIONAL EXPERIENCE

2000-pres., FINANCESINC./ABC FINANCE, South San Francisco, CA
FinancesInc. is the leading financial services provider for community banks throughout the U.S. and Canada. FinancesInc. acquired ABC Finance's Financial Services Operations in 2004.

Data Center Manager

Operational Management/Team Leadership
** Managed operations of the 35-member Data Center, with direct supervision of 12 team members. Maintained full responsibility for P&L, equipment and supplies, vendor relations, invoicing, and collections.

** Met multiple daily deadlines for processing millions of checks and ensuring proper routing, clearance, imaging, and statement rendering.

** Facilitated weekly staff meetings to share information, respond to issues and avoid escalation, and develop incentive programs to improve performance.

** Directed month-end production meetings, generated forecasts, and set performance milestones to ensure accuracy and timeliness of month-end deliverables.

** Coached individual team members in presentation and communication skills, supporting each member's growth and career development.

Process Improvement/Quality Assurance
** Worked closely with Data Center Managers nationwide to discuss and implement process improvements (Six Sigma Process) for customer invoicing, resulting in streamlined operations and increased revenues.

** Conducted and oversaw daily quality-control efforts to ensure accuracy and consistency throughout all Data Center operations.

1998-00, BANK OF HAWAIIAN ISLANDS, Honolulu, HI
Hawaii's largest financial institution, with $13 billion in assets and branches in Asia, the Pacific Rim, and the U.S. mainland.

Check Processing Operations Department Manager
** Supervised the 64 employees of the Check Processing Center, which operated on a 24-hour, 6 days/week basis, with oversight of four operations: sorter, print room, transit, and batch/reconciling.

** Processed checks drawn on the bank and its branches on Hawaii and numerous island nations throughout the Pacific, including Saipan, Yap, and Majuro.

** Achieved #1 ranking for Transit Operations among U.S. banks participating in the Operations and Technology Council's 2000 Cost-Efficiency Benchmark Database.

1995-98, PACIFIC RIM FEDERAL CREDIT UNION, Honolulu, HI
The chief financial institution providing products and services for 115 credit unions on Hawaii, Guam, and American Samoa.

Business & Product Development Manager
** Produced and edited Pacific Rim Perspective, an award-winning monthly newsletter for all members.

** Taught workshops in check processing and fraud prevention for credit union personnel on all Hawaiian islands.

** Coordinated seminars on investment services, invited subject matter experts and senior executives to speak, and orchestrated all logistics to ensure success.

** Guest speaker on "Financial Institution Trends in the 90's" at the 1997 Annual Meeting for Corporate Members and Board of Directors.

1976-95, BANK OF THE U.S., San Francisco, CA
One of the largest banks in the U.S.

Customer Service Manager, 1991-96
Systems Group Manager, 1975-91

** Directed a 10-member team in supporting the internal staffs at 280 branches with all computer-related questions and issues.

** Analyzed problems in customer service, developed solutions, and trained tellers in professionalism and how to sell additional bank products and services.

PROFESSIONAL DEVELOPMENT

UC Berkeley Extension courses include: Train the Trainer, Assertiveness for the Female Executive, Guerrilla Selling & Marketing, and Customer Service.

Extensive training through Wells Fargo and Daniel Management Center in Leadership, Budget Planning, Time Management, and Personnel Issues.

Graduate, Wells Fargo Training in Production Management, Industrial Engineering and Customer Service.

B.S., Business Management & Finance, San Francisco State University

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

Because this job seeker is a professional in the high-tech industry, her short-term employment is viewed as standard rather than job hopping. Her achievement statements are rich with quantified results and promotions, making her a desirable job candidate even though she is currently unemployed. Chronological resume. Plain Text version of this resume for posting online.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland's Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland's Ready-Made Resumes.

Marie Anselhause
123 Creak Road
Albany, NY 12345
123-555-1234
manselhause@bamboo.com

JOB OBJECTIVE
VP of Sales & Marketing or VP of Sales & Operations for a high-tech company

SUMMARY OF QUALIFICATIONS

* Exceptionally quick ability to identify, focus, and execute pivotal priorities.

* Track record of building and operating large, complex sales organizations.

*Decisive, efficient team approach; outstanding communication skills.

PROFESSIONAL EXPERIENCE

2002-04, OptiBand, Inc., Albany, NY
VICE PRESIDENT OF SALES

Rapidly built 187-person sales organization operating at 184% of plan year-to-date compared to a $40M booking target for a Griffin Henley-founded startup providing communication services to commercial accounts.

* Dramatically lowered customer acquisition costs and partnered with top commercial real estate companies to build a channel distribution organization.

* Produced 57% of sales through channel organization, attaining 49% close ratio and 20-66% higher margins than industry norms.

* Created exceptional support and training systems, which maximized team effectiveness and allowed quick rollout of campaigns.

* Promoted to VP of Sales & Operations in January 2004, tightly linking functions to achieve very high levels of efficiency and customer satisfaction; expanded contribution of existing accounts by 97%

2000-02, Brotherhood Investment Group, Albany, NY
EXECUTIVE VICE PRESIDENT, SALES & MARKETING

Joined with three partners to develop plans, raise capital, and launch businesses currently producing over $90M in annual revenue.

* Created initial business plan, organization, and sales and marketing infrastructure to support 25 innovative neuromuscular-skeletal clinics generating over $40M annually in revenues.

* Collaborated to establish a telecommunications and office automation equipment service organization operating profitably at $50M per year and billing 6,000 sites in 41 cities.

1998-00, Capital Investors, San Francisco, CA
SENIOR VICE PRESIDENT, SALES & MARKETING

Rebuilt sales organization, yielding increased contracts with multi-family building owners from the previous 7-year total of 120 to 3,600 in less than two years; and led company sales to industry leader status with a 25% market share for multi-family telecommunications services.

* Attained 300% of planned sales in 1998, 600% in 1999, and 725% in 2000.

* Won management team support and shifted sales strategy to emphasize the pursuit of captive point of sale (leasing agent) alliances with apartment owners.

* Automated numerous internal systems, increasing speed and efficiency, and accepted additional responsibility to manage provisioning, training, and retail sales management.

1994-98, International Business Communications, Miami, FL
SENIOR VICE PRESIDENT, SALES & MARKETING, 1997-98

Turned around sales force to leap from $14M to $66M annual revenues, making International Business the largest third-party telecommunications service organization and the second-largest shared tenant service company nationally.

* Reduced overall sales expenses by 25%, creating a sales information system and tool kit to ensure consistency of message and quick responses to field requests.

* Worked closely with management team, repositioning products to maintain a 40% gross margin in a highly competitive marketplace.

VICE PRESIDENT & GENERAL MANAGER, WESTERN REGION, 1994-97

Managed Western Region to produce 80% of the company's growth with 30% fewer sales resources; increased reoccurring revenue 30%.

1990-94, Unicast, Inc., Dallas, TX
VICE PRESIDENT, SALES & MARKETING

1985-90, Peterson Corporation, Dallas, TX
BRANCH MANAGER, 1989-90
GENERAL SALES MANAGER, 1988-89
MAJOR ACCOUNT SALES MANAGER, 1986-88
TERRITORIAL SALES MANAGER, 1985-86

1981-85, Everclear Communications Company, Albany, NY
SALES REPRESENTATIVE

EDUCATION

1991, Executive MBA, New York University, New York, NY

1981, BS Marketing, Anderson College, Albany, NY

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume shows a long stable work history in the legal profession, filled with promotions. Because there are no dates in the Education section, we can't tell exactly how old the job seeker is. Chronological resume. Plain Text version of this resume for posting online.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland's Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland's Ready-Made Resumes.

Lorie Ferronica
123 Lindsay Circle
Columbus, OH 12345
123-555-1234
lferronica@bamboo.com

JOB OBJECTIVE
Business Law Project Manager or Chief Legal/Administrative Officer

SUMMARY OF QUALIFICATIONS
** Eight years' senior corporate law leadership with a business perspective.

** Over 20 years' progressive corporate law experience, including:
Litigation and claims
M & A/divestitures
Major construction projects
IT and IP
HSR/antitrust/competition
General commercial

** Exceptional negotiation, diplomacy and team-building skills.

** Policy leader with outstanding experience in environmental and political affairs.

** Organized, disciplined and prudent, with a good sense of humor.

PROFESSIONAL EXPERIENCE

1996-pres., Eastern States Construction, Columbus, OH
VP, GENERAL COUNSEL & SECRETARY

Managed special projects, oversaw legal functions and participated in executive leadership of a progressive heavy building products company's $1.4B North American operations. Revenues increased 150% and operating profits increased 300% due to internal and external growth during my tenure.

** Coordinated and facilitated complex anti-trust solution, allowing takeover of Eastern States by Real Construct S.A. in nearly half the expected time.

- Influenced U.S. Federal Trade Commission and Canadian Competition Bureau staff with a persuasive yet non-confrontational style.

- Coordinated several business units and supervised divestiture of significant holdings, achieving a premium price and meeting anti-trust criteria.

** Managed purchase of a $500M family-owned Canadian company, increasing North American holdings by 50%.

- Closed transaction quickly with no surprises or lingering issues.

- Gently persuaded 13 family members with innovative win-win proposals.

** Led progressive shift in corporate philosophy from regulatory compliance to a more open environmental management systems approach, emphasizing best practices such as sustainable development and license to operate.

- Chaired environmental committee, provided policy direction and systematically built support at every level.

- Achieved alignment with European philosophy.

** Created internal corporate law department, improving service and reducing reliance on outside counsel by $2M annually through cost monitoring and re-negotiated agreements.

- Smoothly transitioned long-term working roles and relationships without alienating staff or collaborators.

** Cultivated and tapped strong relationships with elected officials.

- Established campaign contribution system, attended fundraisers and lobbied on Capitol Hill.

1978-96, Ohio-Mississippi Corporation, Cleveland, OH
ASSOCIATE GENERAL COUNSEL, DISTRIBUTION DIVISION, 1987-96

Managed litigation, product claims, real estate, anti-trust issues, contracts and leases for $4B distribution and sales group of a wood products division, winning confidence and trust of senior managers and staff.

** Developed and delivered anti-trust compliance training program to over 1,000 executives and sales/marketing staff nationwide.

- Held audience attention for three-hour presentations and made complex content concise yet comprehensive.

- Successfully prevented complaints and government investigations.

ASSOCIATE GENERAL COUNSEL, LITIGATION, 1985-87

GROUP COUNSEL SOUTH, 1984-85

RESIDENT COUNSEL, IOWA DIVISION, 1978-84

EDUCATION & AFFILIATIONS
J.D., University of Ohio Law School

Board Member, Ohio State Chamber of Commerce
Chair, Attorneys' Committee of LTG (trade group)
Member, American, Ohio and Iowa Bar Associations
Member, American Corporate Counsel Association

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume markets the merging of an individual's two career paths into her current career objective. The list of her most recent promotions sends a message of success that any employer would want. Combination resume. Plain Text version of this resume for posting online.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland's Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland's Ready-Made Resumes.

Sample Resume
for someone seeking a job as a
Director of Marketing
for a Civil Engineering Firm

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

In this resume, the promotions listed near the top of page one send a message that this job seeker's an achiever. Special care was taken not to reveal her age. At the end of her Professional Experience, she created a section that contains no dates, entitled "Previous experience includes:" and she deleted dates from her Education section. Combination resume. Plain Text version of this resume for posting online.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland's Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland's Ready-Made Resumes.

SUSIE SMITH
111 Excalibur Drive
San Diego, CA 12345
(123) 555-1234
susiesmith@bamboo.com

OBJECTIVE
A position within a corporate experiential learning and development company
- Organizational Leadership
- Team Building
- Client Relations
- Performance Enhancement
- Coaching & Facilitation
- Alliance Building

STRENGTHS
* More than 10 years' management experience in organizational leadership and relationship building with clients and team members.

* More than 8 years as an avid Class IV-V whitewater rafter, with trips to Nepal, Pakistan, Zimbabwe, Mongolia, Chile, and New Zealand. Skilled in easily building rapport with individuals from diverse cultures.

* A dynamic team leader; able to bring energy, enthusiasm, and humor to motivate team members to achieve potential and meet objectives.

* A highly organized manager and coach; able to quickly assess needs and provide tools to resolve difficulties, enhance learning, and improve performance.

PROFESSIONAL EXPERIENCE

1995-pres., HEALTHRITE, La Jolla, CA
Vice President / Director, Client Services, 1998-pres.
Project Manager / Systems Analyst, 1995-98

Organizational Leadership & Team Building

* Built a strong team from one to twenty members, fostering both independence and a cohesive, productive team environment.

* Utilized clarity, humor, well-defined goals, and a positive work ethic to establish a spirited organizational culture throughout the company.

* Developed and implemented strategic objectives to ensure achievement of profitability goals and a high level of client satisfaction. Consistently awarded high rankings from a prestigious industry watchdog, the Singer Report.

* Created and led cross-functional teams in building a strong esprit de corps and supporting the smooth installation/conversion of new managed-care software. Developed business requirements, trained users, and supported client base.

* Planned and structured resources necessary to sustain growth of client base. Managed a $10M budget.

Client Relations & Communication

* Conducted dynamic and enjoyable training in relationship building and product knowledge for both clients and internal staff.

* Cultivated excellent long-term relationships with clients, maintaining ongoing communication and facilitating solutions to address concerns.

* Initiated User Group and implemented annual event for up to 1,000 users worldwide to encourage networking and increase product knowledge.

1994-95, SAN DIEGO GENERAL HOSPITAL, San Diego, CA
Non-Clinical Manager, Outpatient and Surgery Departments

* Supervised administrative staff of 20 and developed policies and procedures.

* Managed large-scale implementation project of new scheduling, inventory, and reporting software system for both departments.

Previous experience includes:
Assistant to Vice President of Sales, Managed Care Associates, San Diego, CA
Assistant to Executive Director, Occupational Health Program, Rialto Hospital, San Diego, CA
Office Manager for Emergency Services Group, Rialto Hospital, San Diego, CA

VOLUNTEER ACTIVITIES
2004-pres., Steering Committee for the 25th Celebration of Women in Athletics at UCSD
2004-pres., Search Committee for Athletic Director at UCSD
2002-03, Elected Director, UCSD Alumni Association, Board of Directors
2001-03, Member, UCSD Diversity Committee / Co-Chair, 2003
2001, Organizing Committee, 50th Anniversary of the UCSD Alumni Association

EDUCATION
M.P.H., University of California, Berkeley, CA
B.A., Physical Education, University of California, San Diego, CA

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This job seeker has most recently been self-employed. Because self-employment didn't work out for her, she is seeking work as an employee once again within the industry where she has already achieved success. Her resume shows that she is a fast-tracker who gets promoted, but she has trouble staying with one company for more than one or two years. The Additional Experience listing at the end of her Professional Experience section tells us she may be older than her dates alone tell us. Combination resume. Plain Text version of this resume for posting online.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland's Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland's Ready-Made Resumes.

CAMILLE LEONARDI
123 Sunnyvale Avenue
Laramie, WY 12345
123-555-1234
cleonardi@bamboo.com

OBJECTIVE
An Executive position in Account Management focusing on Integrated Direct Marketing and Analysis

SUMMARY OF QUALIFICATIONS

* Over 7 years' management experience in Direct Marketing and Client Services.

* Innovator in Email Marketing and ASP software.

* Proven success in building new organizations, products, and services.

* Skilled at developing integrated marketing solutions for diverse clients.

* Adept at cultivating strong relationships across all organizational levels.

PROFESSIONAL EXPERIENCE

2003-2004, INTERFACE COMMUNICATIONS INC., Laramie, WY
Independent Consultant

* Guided Executive Management team in the development and implementation of the FY01 business plan for a newly acquired subsidiary.

* Conducted extensive research, created detailed business models, and delivered strategic recommendations that resulted in significant savings to the company.

2001-2003, ONLINE SOLUTIONS INC., San Mateo, CA
Vice President, Product Management & Solutions Marketing, 2002-2003
Director, Client Services, 2001-2002

Sales & Client Services

* Defined the methodology which has become the industry standard for email marketing.

* Increased quarterly revenues to $1.4M within first year of launching email marketing services. Grew to more than 30 clients and established Online Solutions as the leading provider of premium email marketing services.

* Launched a cooperative marketing product, gaining 30 clients and significant revenue in the first three months.

Direct Marketing

* Created and executed strategic and tactical marketing plans for key accounts.

* Developed and launched a series of new products and services to increase response rates, reduce customer defection, and increase client profitability.

* Defined, developed, and implemented marketing automation software resulting in 100% improvement in user productivity.

* Achieved industry-leading cost effectiveness for acquiring new customers, utilizing a newly launched cooperative email marketing program.

* Produced and presented seminars on email marketing strategy and techniques, including DMA Email Marketing 101 and IRR Viral Marketing.

Executive Management

* Joined company's first executive management team in developing and nurturing the corporate mission and business strategy.

* Built a new direct marketing organization of 20 people within one year, including Account Management, Creative Services, Analytical Services, and Production departments.

* Expanded the Product Marketing department from 2 to 20 employees.

* Grew the organization through successful recruiting and leadership, achieving a 95% retention rate for direct hires.

1999-2000, COMPUTER PRODUCTS OF AMERICA, Laramie, WY
Assistant to the CEO, Director of Strategic Projects

* Facilitated executive teams in the U.S. and Japan in redefining product development and customer management processes.

* Led an international project team in the development and introduction of an online customer relations management system.

1998-1999, MANAGEMENT CONSULTING, Laramie, WY
Senior Consultant, Project Manager

* Developed customer-focused OEM qualification processes and organizational design for international computer disk drive company; worked closely with the CEO to improve product introduction and sales growth.

* Designed and managed the implementation of sales automation tools for the $20B division of a global automotive company. Created a channel support strategy for over 3,600 dealers.

* Analyzed channel pricing strategy to improve profits and retailer relationships for an international consumer products company.

* Coached management team in the implementation of improvements to double manufacturing plant productivity at a specialty consumer products company.

Additional experience: Wrote comprehensive business plan for direct marketing catalog venture; Product Manager for Entire Logic, San Francisco, CA; and four years as Product Development Project Leader for Computer Manufacturers, San Jose, CA.

EDUCATION / PROFESSIONAL DEVELOPMENT

M.B.A., Haas School of Business, Berkeley, CA, 1998

B.S., summa cum laude, Mechanical Engineering, University of Wyoming, Laramie, WY, 1991

Professional coursework includes: DMA Direct Marketing Basic Institute, Innovation and New Product Development, Sales and Marketing, Practical Product Management, High Performance Management, Interviewing Skills, Website Planning

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume begins on a confident note with a professional title near the top. Just under the "Relevant Accomplishments" heading, the job seeker gave the name of the employer where all the accomplishments took place. This technique allowed him to take the spotlight off his Work History, which hints at his current self-employment/unemployment. Notice how he listed promotions in the Work History section. He did not put dates in the Education section, so as to avoid age discrimination. Functional resume. Plain Text version of this resume for posting online.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland's Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland's Ready-Made Resumes.

Randall Andrews
123 Easy Street
Nantucket, MA 12345
cellphone (123) 555-1234
randrews@bamboo.com

Automotive Service Manager/Director

SUMMARY OF QUALIFICATIONS

* Ten years automotive dealership service management experience building on 15 years as an automotive technician. Skills include:
- Management
- CSI
- Training
- Financials
- Quality Control
- Technical Support
- Warranty and Policy
- Team-building
- Regulatory Compliance

RELEVANT ACCOMPLISHMENTS

JOHN QUINCY LEXUS DEALERSHIP
MANAGEMENT

* Recognized by the dealer principal for raising profitability through cost controls on supplies, outside service companies and vendors.

* Built repeat business and customer loyalty by:
- Ensuring highest quality repair status.
- Educating and problem-solving with customers on technical issues and vehicle operations.

* Improved customer satisfaction by implementing the Lexus-Argon service improvement program.
- Worked with an Argon consultant to study workflow efficiency.
- Instituted a program that streamlined service.
- Implemented standardized written procedures.

* Strengthened the dealership reputation by providing expert technical explanations and resolving product disputes between customer, dealer and manufacturers.

* Succeeded at controlling company loss by favorably negotiating public liability disputes.

* One of 10 Lexus dealers selected out of more than 300 to participate in the NEARB Emission Parts Validation Study based on management of the program.

TEAM-BUILDING

* Promoted an above-average level of expertise among technical staff.
- Maintained a standard of up-to-date O.E.M. training for all technicians.
- Identified and corrected deficiencies in procedures and products.
- Created and directed an "in-house" training and review program to develop new skills and "fixes."

* Cultivated an extraordinary level of technician loyalty, achieving a 10+ year tenure among 75% of employees over a 12-year period.

* Fostered teamwork that motivated employees to achieve their highest potential.

TECHNICAL

* Achieved a Master Auto Technician Certification through the Institute of Automotive Service Excellence (ASE).

* Served as Special Advisor to New England District Service Managers Advisory Committee Seminars.

* Special Advisor to the University of MA engineering students competing in Lexus Motor Company national invitational to develop a fuel-efficient hybrid prototype.

WORK HISTORY

2000-present, CRAFTS IN WOOD, Nantucket, MA
Operations Manager

1988-2000, JOHN QUINCY LEXUS DEALERSHIP, Quincy, MA
Service Manager (1992-2000)
Shop Foreman (1990-1992)
Customer Service Advisor (1988-1990)

EDUCATION & TRAINING
Human Relations & Organizational Business program
University of MA-College of Professional Studies

Advanced Warranty and Policy, Lexus
Advanced Customer Satisfaction, Lexus
Human Relations & Management Training, Hoover Company
ADA
Family Leave Act
Employee and Company Rights

Business law coursework, Cape Cod Community College, Cape Cod, MA

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ANTOINETTE REYNOLDS
123 Smith Street
New York, NY 12345
(123) 555-1234
andireynolds@bamboo.com

JOB OBJECTIVE
A Senior position in Operations for a regional insurance brokerage

SUMMARY OF QUALIFICATIONS

- Over 10 years' experience as a Senior Operations Manager in the insurance industry, with emphasis on improving efficiency, productivity and organizational consistency.

- A skilled Human Resources manager, adept at matching top candidates with specific positions, and able to resolve concerns with sensitivity and objectivity.

- Known for resourcefulness in financial management and consolidation of functions, resulting in significant cost savings.

PROFESSIONAL EXPERIENCE

1995-pres. BURNS INSURANCE OF NEW YORK, New York, NY
Managing Director, New York Operations, 2000-pres.
Division Director, Queens Operations, 1995-00

Human Resources

- Oversaw recruitment of new brokers and support personnel via colleges and job fairs. Developed internal standards and procedures for departmental hiring process.

- Worked closely with Training Manager to develop curriculum for training new hires.

- Directed successful re-engineering efforts of all New York offices, maintaining respectful relations with staff and managing transition with clarity and grace.

Accounting / Financial Management

- Consolidated four accounting offices into one location, resulting in greater efficiency, streamlined operations and savings of over $500K in payroll alone.

- Conceived and developed customized financial reports for specific profit centers, based on in-depth knowledge of operations and the needs of divisional managers.

Legal

- Coordinated internal legal activity: errors and omissions, labor, regulatory and licensing issues.

- Acted as Security Coordinator to ensure compliance with regulatory agencies.

- Oversaw and managed agency, brokerage and vendor contracts.

Administrative & IT Support

- Initiated Help Desk for quick resolution of internal software/hardware problems by IT staff.

- Implemented new travel policy with effective controls, resulting in greater efficiency and consistency in travel planning and a $100K reduction in costs.

- Directed an exhaustive search for new office space, negotiated lease agreements and secured sub-tenants in two locations, resulting in savings of $2.5M.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

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