For an IT professional, short-term jobs are common. This job seeker disguised a one-year employment gap by referring to consulting work he did during that time. He avoided disclosing his age by not listing dates under Education. Chronological resume. E-resume version of this resume for posting online.

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This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

Charles C. Schulze
123 Beethoven Court
St. Louis, Missouri 12345
123 555-1234
ccschulze@bamboo.com

IT PROFESSIONAL

QUALIFICATIONS

* Fourteen years as a computer professional, including three years as an IT professional.

* Productive self-starter with a strong work ethic; consistently achieve goals.

* Proven experience in network/hardware/operating system troubleshooting, PC assembly, system integration, technical support, biometric scanners, and customer service helpdesk.

SKILLS

Networking
ATM
Firewall
Win2000/XP
WAN
Win 98
Apple
Cisco IOS
T-1
OSPF
Win2000 Server
Biometrics
NT 4.0
Windows 95
VLAN
DNS
EIGRP
Ethernet
Cabling
Cisco Switches
Intel Platforms
ISDN
BGP
WIN 9X
LAN
TCP/IP
Cisco Routers
Macintosh

PROFESSIONAL EXPERIENCE

WILDWOOD COMMUNICATIONS, St. Louis, Missouri, 2006
Technical Customer Service Representative, Wildwood Network Control Center

* Provided technical customer support in Wildwood NCC, including first- and second-level network troubleshooting.

* Determined whether problems were due to connectivity or if they were higher layer problems.

* Dispatched technician to site if necessary.

* Determined if latency was due to over-utilization or congestion.

* Investigated problems with DNS servers and our zone files.

* Gathered information on BGP sessions on our core Juniper and Cisco Routers.

* Determined if routing loops were occurring and if so, escalated to second level.

* Documented firewall issues and escalated accordingly.

* Ranked first or second in cases logged and cases closed.

INDEPENDENT IT CONSULTANT, Webster Groves, Missouri, 2005 – 2006

* Integrated time and attendance system, utilizing biometric scanners with Ceridian payroll system.

* Restructured and reintegrated LAN, including new IP blocks, new ISP, and renumbering stations. Project involved continuous coordination with comptroller and general manager.

* Designed, configured, and installed NT 4.0 Network client and server for Delray Financial Corp.

* Created Access database program for IT vendor to manage its client contacts.

* Configured NT 4.0 servers and workstations for local IT vendor.

TIMEOMATION, St. Louis, Missouri, 2004 – 2005
Account Manager

* Managed technical sales, support, and installation of computerized time and attendance systems, including integration of biometric scanners (networked or standalone).

* Designed, configured, and installed computerized access control systems.

* Designed, sold, and configured computerized security guard recording systems that used bar codes.

* Managed entire project, including sales and support of master clock systems for St. Louis Science Center and Planetarium renovation.

DISNEY CORPORATE SOLUTIONS, INC., East St. Louis, Missouri, 2003 – 2004
Senior Sales Representative

* Technical account management and support of all forms of imaging solutions, including micro graphics, document imaging systems and solutions, scanners and services.

* Provided support of installation, troubleshooting, and training.

* Promoted to OTG imaging systems expert.

* Managed entire project of the integration of a microfilm imaging system into digital imaging system for St. Louis County Recorders Office.

* Coordinated planning, design, and installation of a document imaging system for George Washington University School of Medicine – Department of Surgery/Division of Pediatric Surgery.

BROWN & WHITE, St. Louis, Missouri, 1993 – 2003
Technical Manager

* Technical Manager for manufacturers’ representative, managing sales and technical support cycle for medical, diagnostic, and high-tech surgical equipment within a four-state area.

* Provided post-sales training for manufacturers and offered consultant services to dealers in Missouri.

* Supervised operations and all payroll preparation. Managed four employees.

* Provided computer training for all employees on word processing and spreadsheet functions.

EDUCATION

B.A., Business/Marketing, University of Northern Illinois

CCNA, Cisco Networking Academy, February 2007
MCP, FLA Learning Center, February 2007
A+, FLA Learning Center, January 2007
Network+, FLA Learning Center, November 2006
Adv. DOS, FLA Learning Center, 10 Hours
Introduction to Windows, FLA Learning Center, 20 Hours
Hard disk Management, FLA Learning Center, 10 Hours

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Other technical careers similar to IT Professional:
Application Software Developer
Computer Programmer
Computer Support Technician
Computer System Specialist
Data Communication Analyst
Database Administrator
IT Software Developer
Network Administrator
Systems Analyst

This job seeker used several techniques to create an effective resume for his career change. He does not have a job objective statement; instead he placed his all-telling M.F.C.C. degree next to his name in the heading. By grouping his several concurrent internships under one job title, he avoided the look of job hopping. Chronological resume. Plain Text version of this resume for posting online.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

Ian Sanders, M.A., M.F.C.C.
123 Christopher St.
New York, NY 12345
123) 555-1234
iansanders@bamboo.com

EDUCATION

M.A., Counseling Psychology, Lindenwood Institute, Hastings-on-Hudson, NY, 1999
B.A., Psychology, Cornell University, Ithaca, NY, 1981

CERTIFICATION

M.F.C.C. License # MFC 123456
Certification, Imagery-In-Movement Expressive Art Therapy

PROFESSIONAL EXPERIENCE

1998-pres., THERAPIST INTERN

Group Therapy Intern, 2004-present
Village Drop-In Center, New York, NY

+ As co-therapist, facilitate sessions for 13 men from diverse cultural backgrounds, working on intrapsychic and interpersonal relationship issues.

National Expressive Art Therapy Intern, 2003-present
Harris Sylvan, C.E.A.T., Brooklyn, NY

+ Built a private client base of individuals, couples, and groups.

+ Focus on the Imagery-In-Movement method, which integrates artistic expression, psychodrama, journaling, and dream work.

Marriage & Family Child Counselor Intern, 2002-2003
Centrum, New York, NY

+ Provided therapy for a client base of individuals, couples, and groups.

+ Designed and delivered public lectures and workshops, introducing expressive art as a means of addressing:
Depression
Illness
Adoption
Eating disorders
Death
Job transition
Sexual abuse
Trauma
Personal growth
Substance abuse
Divorce
Spiritual emergence

M.F.C.C. Intern, 1998-2002
Lindenwood Counseling Center, Yonkers, NY

+ Worked with individuals and couples, drawing upon:
Psychodynamic theory (Heller)
Process psychology (Conley)
Family systems theory
Hypnotherapy
Imagery-In-Movement psychology

1997-pres., ADMINISTRATOR
Body Right, Inc., New York, NY

+ Manage the administrative operations of this firm that grew from a start-up to a $10M business in eight years.

+ Resolve personnel issues (interpersonal and performance); handled customer relations.

1989-1996, CUSTOMER SERVICE REPRESENTATIVE, Food and Beverage

Buffalohead Hotel, Buffalo, NY, 1994-1996
The Chasman Inn Hotel, Buffalo, NY, 1989-1994

PROFESSIONAL AFFILIATIONS

New York Association of Marriage and Family Therapists (NYAMFT)
National Expressive Art Therapy Association

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

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This job seeker used a very confident introduction by writing a professional title at the top of her resume instead of the traditional job objective statement. Not until we get to page two do we get a hint that she is currently unemployed and has gaps in her work history, which she covered by referring to her time as a student and independent traveler. Functional resume. Plain Text version of this resume for posting online.
This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to the Resume Guide. To write your resume with easy-to-use templates, order Susan Ireland’s downloadable software, Ready-Made Resumes.

KATE S. BLAKELY
123 Northwood Terrace
Sedona, AZ 12345
123-555-1234
kblakely@bamboo.com

MANAGEMENT COACH / CONSULTANT

QUALIFICATION HIGHLIGHTS

* Highly skilled in needs assessment, strategic planning, establishing priorities and delegating tasks, motivating teams to reach for their best, and following through to ensure success.

* More than 10 years’ experience in training development and delivery, motivation and team building/leadership, general and technical project management, product marketing and management, negotiation, and mediation.

* A dynamic speaker, trainer, and presenter; skilled in employing clarity, innovation, and humor to deliver effective presentations to diverse audiences at all organizational levels.

RELEVANT ACCOMPLISHMENTS

Consultation, Training & Presentations

* Developed and delivered dynamic and straightforward educational seminars for up to 40 participants at New Careers, Inc.:
- Researched industry history, trends, and regulations.
- Created seminar outline and support materials.
- Provided ongoing coaching and guidance to individual new recruits.

* Collaborated with technical consultant to design and lead new product training to improve professionalism and productivity of the US Telecommunications sales/marketing organization:
- Assessed needs, developed training strategy, method of delivery, and support package.
- Co-led training of 1,100 sales managers, account executives, and support staff statewide, with classes of up to 50 participants each.
- Created and distributed monthly survey for training and product evaluation.
- Reviewed results and incorporated improvements into further training, individual coaching, Train-the-Trainers sessions, and new product releases.

* Presented customized online and offsite training and technical support for specific product lines to Silicon Software sales professionals and customers.

Sales and Marketing Management

* Structured new statewide sales department at US Telecommunications: Hired and trained sales executives, developed strategic and tactical sales plan, and marketed alternative sales channel approach to senior management.

* Planned and implemented a successful sales campaign to secure repeat business among existing Silicon Software customers, including criteria development, target marketing, DMDR, campaign timelines, and results tracking, yielding a 90% response rate and a significant increase in sales.

WORK HISTORY

2006, Recruitment Consultant / Seminar Leader
NEW CAREERS, INC., Phoenix, AZ

2003-06, Director of External Affairs / Project Director
ARIZONA TELECOM, Tempe, AZ

2002-03, Account Executive, Professional Education
SILICON SOFTWARE, INC., Silicon, CA

2001, Student, Independent Travel

1995-00, Statewide Sales Manager / Business Product Manager
US TELECOMMUNICATIONS, Palo Alto, CA

Previous experience: Business Service Representative at US Telecommunications.

EDUCATION & TRAINING

B.S., Dean’s Honor Roll, Organizational Behavior, University of San Francisco, 1995
CBEST Certified, 2006

Ongoing Professional Development includes:

Career Coach Certification in progress
Dick Knowdell, Career Planning & Adult Development Network
Media Relations, PMI
Project Leadership, Strategic Management Group
The Complete Project Manager, IBM
Several Anthony Robbins courses, including “Unleash the Power Within,” “Strategic Influence,” and “Personal Power.”
Developing Your Board’s Strengths & Resources, National Center for Non-Profit Boards

This Master’s degree candidate is currently unemployed. He highlighted both his pending degree and promotion-filled employment history in the Experience section of his resume. Note how he used a professional title near the top of the page instead of a job objective statement. Chronological resume. E-resume version of this resume for posting online.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

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This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

Bruce Malloy
123 Barkley Blvd. Apt. #1
Philadelphia, PA 12345
123-555-1234
brucemalloy@bamboo.com

ORGANIZATION DEVELOPMENT CONSULTANT
with more than 10 years in management. Expertise in:
Program design and implementation
Team development and facilitation
Crisis management and prevention
Communication planning (writing, speaking, and media relations)
Customer needs assessment

EXPERIENCE

Present
UNIVERSITY OF PENNSYLVANIA
M.A. Candidate, Human Resources and Organization Development

1994-05
AMERICAN MEDICAL CARE PROGRAM
Administrative Manager, National Office, Pittsburgh, 2001-05
Executive Assistant, Physician Liaison, National Office, Pittsburgh, 1998-01
Senior Public Affairs Representative, Northern Pennsylvania Region, 1996-98
Public Affairs Representative, Northern Pennsylvania Region, 1994-96

Selected Accomplishments

Trained multidisciplinary teams throughout the U.S. to identify and correct management and systems problems, thereby reducing lawsuits, enhancing public image, and maintaining revenue growth.

Designed communication programs to promote understanding of strategic change efforts to improve the cost structure of this $11 billion organization.

Developed national assessment process to determine the largest driver of overall costs.

Oversaw design and implementation of a management training and mentoring program which increased the quality of professionalism and administrative efficiency nationwide.

Developed the $21 million Wright Memorial Fund to support research and innovation projects to improve service delivery.

1993-94
THE AIDS PROJECT, Philadelphia, PA
Executive Director

1987-93
THE WHITE HOUSE, Washington, D.C.
Director, First Lady’s Correspondence Office, 1992-93
Correspondence Assistant, 1991-92
Senior Mail Analyst, 1987-91

EDUCATION

M.A. Candidate, Human Resources and Organization Development
University of Pennsylvania, Philadelphia, PA

B.S., 1988, Georgetown University, School of Foreign Service, Washington, D.C.

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

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This resume uses a professional title near the top of page one instead of a job objective statement, which works well for this professional, who is staying in his career of many years. By not putting dates next to his three college degrees, he did not reveal his age. Functional resume. Plain Text version of this resume for posting online.
This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to the Resume Guide. To write your resume with easy-to-use templates, order Susan Ireland’s downloadable software, Ready-Made Resumes.

DONALD VAN DYKE, PH.D.
123 Storey Street
San Francisco, CA 12345
123-555-1234
dvandyke@bamboo.com

Geriatric Consultant:
Program Management, Training & Staff Development, Client Relations

PROFILE

- More than 20 years as a knowledgeable and effective psychologist working with individuals, groups, and facilities, with particular emphasis on geriatrics and the multiple psychopathologies within that population.

- Well-organized; able to prioritize and generate results to achieve organizational objectives within time and budgetary expectations.

- A skilled communicator; able to maintain cultural sensitivity, establish rapport with members of diverse groups, and promote team cohesiveness.

PROFESSIONAL EXPERIENCE

2001-pres., Geriatric Consultant, Northern California
GERIATRIC HEALTH ASSOCIATES (GHA), Sebastopol, CA

1998-01, Geriatric Consulting Psychologist / Clinical Director
HEALTH SERVICES FOR SENIORS (HSS), San Francisco Bay area, CA

1984-98, Director of Psychological Services / Institute Director
FENWAY INSTITUTE FOR PSYCHIATRIC MEDICINE, Boston, MA

ACCOMPLISHMENTS

Program Management & Administration

- Developed annual business plan; created, administered, and monitored budgets. Increased annual receipts by 25% through improvements in billing documentation procedures. (Fenway)

- Evaluated and redefined job descriptions, resulting in greater efficiency and an 18% reduction in annual costs. Initiated and implemented outsourcing plan for billing and collections. (Fenway)

- Oversaw daily operations and marketed Institute to target audiences. (Fenway)

- Initiated changes to documentation and information processing systems, resulting in greater clarity and accountability. (GHA & HSS)

Training & Staff Development

- Conducted training seminars at 12 long-term care facilities, offering alternative approaches to resident care and suggestions for staff cohesion and effectiveness. Monitored progress and recommended adjustments where necessary. (GHA)

- Supervised 25 psychologists at 52 facilities. Trained new hires in geriatric care techniques, plus policies and procedures appropriate to each facility. (HSS)

- Matched facilities with staff psychologists to promote optimal working relationships and patient care. (HSS)

- Facilitated monthly meetings with staff psychologists to provide updates in patient care and changes in regulatory requirements, reimbursement schedules, and healthcare policies. (HSS)

- Advised staff on charting techniques to ensure compliance with regulations and facilitate shift transitions and communication between disciplines. (GHA)

Client & Staff Relations

- Consulted with staff psychiatrists, primary care physicians, and social service directors to evaluate patients and determine medications and dosage. (GHA)

- Provided individual counseling to geriatric patients. Evaluated each patient’s needs and developed effective psychological delivery systems to maintain or improve patient’s level of functioning. (GHA & HSS)

- Moderated family meetings to provide counseling, encourage support among family members, and set realistic expectations of the care facility. (GHA & HSS)

- Developed a strong network of industry contacts by cultivating excellent relationships with key decision-makers at each facility. (GHA & HSS)

EDUCATION

Ph.D., Social Clinical Psychology, Boston University, Boston, MA
M.A., Counseling Psychology, Boston University, Boston, MA
B. A., Journalism, University of Nebraska, Lincoln, NE

PROFESSIONAL LICENSES

Licensed Psychologist, California, PSY11111
Marriage, Family, and Child Therapist, California, MS111111

This resume is for a mother who is currently unemployed and re-entering the workforce after 13 years of full-time parenting. She wrote about her extensive volunteer work under Professional Experience, which supported her career change from the one she had prior to her gap in employment. Chronological resume. Plain Text version of this resume for posting online.

<< PrevIndex of 90 Sample Resumes

This resume was written or critiqued by a member of Susan Ireland’s Resume Team. The job seeker agreed to allow us to make his or her resume anonymous and to post it on this website.

To learn how to write an effective resume, go to 10 Steps: How to Write a Resume. To write your resume with easy-to-use templates, sign up for Susan Ireland’s Ready-Made Resumes.

PAMELA ROWE
123 Fourth Street
Minneapolis, MN 12345
(123) 555-1234
prowe@bamboo.com

OBJECTIVE
Organizational Development Consultant

QUALIFICATION SUMMARY
** A creative organizational development consultant with more than two years’ experience in diverse workplace environments.
** Experience in organizational diagnosis and the design and facilitation of large-scale events and staff development activities.
** Strong meeting planning and facilitation skills; able to communicate effectively with all organizational levels, build relationships of trust and enlist the participation of team members.

PROFESSIONAL EXPERIENCE2002-04, ORGANIZATIONAL DEVELOPMENT CONSULTANT
Neighborhoods Together, St. Paul, MN
** Worked closely with cross-functional internal planning teams to develop content and goals for offsite retreats. Clarified mission, inspired staff, and increased team leadership.
** Designed and conducted the city’s first-ever focus groups of Mental Health Department clients. Clients assessed facilities, staff relations, mental health services and cultural sensitivity.
** Consulted with municipal government Training Officer to design and implement city-wide focus groups to identify training needs for city employees.
** Conducted organizational diagnosis for a nonprofit organization, including data collection, analysis and data feedback. Presented results and recommendations for next steps to Director and management staff.
** Facilitated weekly meetings of 20+ community members to develop strategies for implementing policies that promote economic viability and strong community support of the City Planning Department’s General Plan.
** Taught post-graduate workshops at Minnesota State University in Group Dynamics and Facilitation Skills for Collaboration Specialists.

1993-02, ORGANIZATIONAL DEVELOPMENT SPECIALIST
United Way/Minnesota Prenatal Monitoring Program, Minneapolis, MN
** As member of Reengineering Management Group, worked closely with senior managers to identify key issues in response to organizational growth and develop tools for managers to communicate changes to staff.
** Collaborated with Human Resources Manager to design and co-lead offsite training for managers on how to be effective communicators.
** Developed guidelines for conducting meetings based on interviews with key managers. Coached and trained supervisors in meeting facilitation resulting in productive work groups and a stronger sense of cohesiveness.
** Four years as a Research Analyst, collaborating on epidemiological studies. Co-authored four papers and conducted data management and analysis.

1991-93, ADVENTURE COURSE TEAM BUILDING INSTRUCTOR
Climbing Higher, Oberlin, OH
** Designed and implemented challenge and ropes course programs for corporate, at-risk and nonprofit groups to develop skills in leadership, problem solving, self-esteem and effective communication.

EDUCATION
MFA, Dance, St. Paul College, St. Paul, MN, 1998
BS/BA, Anthropology/Dramatic Arts, Dance, University of Minnesota, St. Paul, 1990

Neighborhoods Together, San Francisco, CA
Intensive Apprenticeship in Organizational Development
Group Process and Facilitation Skills
Conducting an Organizational Diagnosis
Tools for Collaboration Specialists

St. Paul Organizational Development Association (SPODA)
Whole Scale Change: Unleashing the Magic in Large Organizational Change Efforts

Midwest Chapter for American Society for Training & Development (ASTD)
Managing Transitions

Haines University, Morristown, NJ
Consulting on the Inside: A Workshop for Internal Consulting

Association for Challenge Therapy, Minneapolis, MN
Certificate in Ropes Course Facilitation

Coaches Institute, St. Paul, MN
Professional Co-Active Coaches Training

Management Mentors, St. Paul, MN
Project Management

PROFESSIONAL AFFILIATIONS
St. Paul Organizational Development Association (SPODA)
Organizational Development Network (ODN)
Minnesota Facilitators Guild (MFG)
Midwest Chapter for American Society for Training & Development (ASTD)

This resume was created using a resume template from Susan Ireland's Ready-Made Resumes.

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